OverviewCHAI’s Market Shaping Team Overview
The CHAI Market Shaping Team (MST) is responsible for envisioning, executing, and monitoring market shaping interventions aimed at improving access to health commodities for LMICs. MST shapes markets across the full product continuum, from R&D and regulatory strategy through manufacturing, procurement, and country introduction, adoption and scale-up. Interventions include target product profile development, pooled procurement, demand forecasting, negotiation of access terms, and supply chain optimization. Where a specific barrier requires it, CHAI structures risk-sharing instruments — advance market commitments, volume guarantees, product subsidies, procurement and payment guarantees, and working capital facilities — matched to that barrier and stage of the product lifecycle. Equally, MST works on the demand-side to convert improved access terms into uptake, partnering with governments and country teams to build the evidence and policy case for adoption, secure guideline inclusion and financing, plan product introduction and scale-up, and strengthen the workforce, supply chain, and service delivery capacity needed to reach patients. This work also generates the demand signals and volume forecasts that underpin MST's supply-side negotiations.
MST collaborates closely with internal and external stakeholders to maximize the public health impact of a proposed intervention and ensure alignment with current and future policy goals. MST also works to build stronger relationships with manufacturers and distributors to devise and execute sustainable solutions for improved access to health commodities. Examples of the types of market shaping efforts CHAI has been involved with include the following:
- New agreement secures historic US$1 price for HIV self-test
- Global partnership to make available 120M affordable, quality COVID-19 rapid tests for low- and middle-income countries
- Innovative agreement launches affordable, optimal second-line HIV treatment in LMICs
- Breakthrough agreement will reduce costs and increase access to diagnostic technology for LMICs
- New high-quality antiretroviral therapy to be launched in South Africa, Kenya, and over 90 LMICs at reduced price
- Unitaid, CHAI, and Wits RHI enter into a landmark agreement with Dr. Reddy’s to make HIV prevention tool lenacapavir affordable in LMICs
Position Overview
CHAI’s Market Shaping Team is seeking a Manager or Senior Manager to advance CHAI's market shaping activities for a portfolio of artificial intelligence (AI)-supported diagnostics, including AI-enabled point-of-care ultrasound (AI-POCUS) and other tools, to transform diagnostic capability in LMICs.
The Manager, AI Diagnotics will collaborate with CHAI’s global program teams, global cross-cutting functional teams, and country teams as well as external stakeholders to design and execute CHAI’s global supply- and demand-side market shaping strategies for AI diagnostics in LMICs. In doing so, the Manager will build and maintain strong relationships with internal and external stakeholders, including global and country teams, governments, donors, normative bodies, implementing partners, research partners, AI and diagnostic companies, and key opinion leaders to coordinate strategy, planning, and execution of interventions.
The Manager should be a highly motivated, entrepreneurial individual with outstanding problem-solving abilities and communication skills who share in CHAI’s mission and values. The individual must be able to function independently, manage a few direct reports, balance multiple priorities simultaneously, have a strong commitment to excellence, and work effectively across a range of stakeholders in a multicultural environment. CHAI also places great value on the following personal qualities: humility, resourcefulness, and tenacity.
This position will sit within CHAI's Market Shaping Team; the specific reporting line will be confirmed at offer stage. This role can be offered at either the Manager or Senior Manager level, commensurate with the qualifications and experience of the candidate. It can be based in the United States or in a CHAI program country, subject to MST and country team leadership approval and ability to obtain work authorization. A minimum 25% of travel is expected for partner, country, and supplier meetings.
Responsibilities
- Support the design and execution of supply- and demand-side market shaping strategies to increase access to AI diagnostic tools
- Proactively identify opportunities to shape market dynamics to enhance availability, affordability, and sustainability of key AI diagnostic products needed in LMICs
- Build and maintain relationships with relevant companies by providing market insights and offering targeted support and guidance to advance product and market readiness for LMICs, including defining target product profiles, advising on access terms, and navigating regulatory and procurement processes
- Support negotiations with AI and diagnostic companies on pricing and supply terms
- Cultivate strong relationships with governmental, multilateral, and non-governmental organizations to coordinate access strategy and implementation
- Liaise with CHAI’s global and country teams to develop the market analysis required to guide market shaping strategy and access negotiations with companies
- Work with CHAI's global and country teams to build the policy, evidence, and financing case for adoption of AI diagnostics, including evidence generation, guideline development and policy reform, and the design of sustainable financing solutions
- Support country readiness, product introduction, and scale-up, including implementation design and planning, national registration pathways, workforce, and health systems strengthening, and procurement and supply chain strengthening
- Work with MST colleagues, other CHAI teams, and external stakeholders to support delivery of complex, multi-stakeholder projects; develop work plans that support market shaping goals and achieve grant deliverables, monitor activities against program goals and donor commitments, identify operational bottlenecks or weaknesses, and work collaboratively with CHAI country and global teams to achieve exceptional results on aggressive timelines.
- Contribute to fundraising and donor engagement, including proposal development and reporting
- Build and maintain institutional capacity and facilitate opportunities for knowledge sharing
- Effectively manage oneself, direct, and/or indirect reports within a matrixed organization
- Undertake other responsibilities as needed at the request of the team lead or senior leadership
Qualifications
- Bachelor’s degree or higher in Business, Economics, Public Health, or a related field
- 8+ years (with an advanced degree) or 10+ years (with a Bachelor’s degree) of relevant experience in strategy consulting or similarly fast-paced, results-oriented field, ideally with experience in market shaping, global health, and/or medtech
- Demonstrated ability to manage large projects, project design, and teams, including collaborating remotely with team members spread across geographies and time zones
- Excellent analytical (qualitative and quantitative) skills and strong written and oral communication skills, including development of analyses/presentations for a range of audiences
- Exceptional diplomatic and interpersonal skills, with ability to build strong professional relationships quickly with a range of internal and external stakeholders in a challenging, multicultural environment
- Entrepreneurial mindset and comfort operating independently in a fast-paced, rapidly evolving environment, including the ability to work independently with limited guidance, navigate ambiguity, and propose and implement new ideas and approaches
- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
- English language fluency, both written and verbal
- Willingness to travel frequently and at short notice
Advantages
- Advanced degree in Business, Economics, Public Health, or other related disciplines
- Background in AI for health, diagnostics industry, and/or global health
- Knowledge of market dynamics in low- and middle-income countries, and experience living and working in these settings
- Familiarity with innovative financing mechanisms and public-private partnerships
- Experience supporting commercial negotiations or supplier engagement
- Proficiency in languages spoken in CHAI program countries (Swahili, French, Hindi, etc.)
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