5-7 years of managerial experience in a laboratory or office setting
Strong background in operational efficiency and budget management
Proven ability to build and maintain client relationships
Excellent organizational and communication skills
Experience in team leadership and staff development
Responsibilities
Manage laboratory operations to meet quality, safety, and service standards
Oversee daily activities and ensure adherence to company policies
Maintain compliance with safety protocols for a safe work environment
Manage area budget and financial performance to achieve annual goals
Build and maintain relationships with clients, addressing their needs promptly
Facilitate communication between laboratory staff and management
Monitor expenses to ensure alignment with financial objectives
Benefits
Comprehensive health, dental, and vision care
Paid vacation and flexible sick time
Employee Assistance Program (EAP)
Long-term disability and life insurance
Professional development opportunities
Full Job Description
Job Overview We are seeking a dynamic self-starter to join our team as a Manager for our on-site role in Calgary. The successful candidate will be responsible for overseeing office and laboratory operations and also ensure that safety, quality, and service standards are met. The Manager supports operational efficiency, budget management, and a safe work environment in alignment with company goals.
What you will be doing:
1. Operational Leadership
Manage laboratory operations to ensure adherence to quality, safety, and service standards, including turnaround time (TAT) targets.
Oversee day-to-day activities, promoting adherence to company policies and fostering a professional work environment.
Maintain compliance with established safety protocols, supporting a safe and efficient laboratory and office environment.
Responsible for area budget, forecasting and financial performance while achieving agreed upon annual goals.
2. Client Relations and Communication
Build and maintain relationships with major current and potential clients, addressing client needs and inquiries promptly.
Serve as a point of contact for laboratory and client issues, ensuring effective communication through regular meetings and formal channels.
Facilitate open communication between laboratory staff and management, supporting teamwork and clarity on operational goals.
3. Financial Oversight
Ensure laboratory operations are within budget, submitting relevant financial documents to head office as required.
Contribute to cost-effective and profitable operations through efficient resource management and process improvements.
Monitor and control expenses, ensuring alignment with financial objectives and company guidelines.
4. Team Leadership and Development
Maintain optimal staffing levels to meet operational demands, overseeing recruitment, training, and performance management.
Provide guidance and mentorship to supervisors and team members, encouraging continuous improvement and professional growth.
Conduct performance reviews in collaboration with direct reports, aligning goals with company standards and expectations.
What you bring to the table:
A dynamic self-starter who can improve established procedures with an end goal for continuous improvement and efficiency.
Proven success in previous managerial roles, with a background in building strong teams.
Strong organizational and communication skills
Why Join Us?
At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:
