Management Analyst/Senior Management Analyst (Training & Development Analyst)

Salary : $92,394.86 - $137,887.94 Annually
Location : Superior Court of CA, County of Santa Clara, CA
Job Type: Full Time
Job Number: 26/2700NOV
Department: Human Resources
Division: Human Resources
Opening Date: 11/06/2026
Closing Date: 11/22/2026 11:59 PM Pacific

Definition/Description
Under general supervision, performs a variety of complex analytical and facilitation duties to enhance Court operations, administrative practices, and staff development programs. Positioned with a strong emphasis on training analysis and delivery, this role conducts comprehensive training needs assessments, designs evaluation instruments, and maps organizational processes to optimize performance. The incumbent facilitates group discussions and learning sessions, drives cross-functional collaboration to design impactful training materials and presentations, and leverages visual analytics tools and project management principles to translate complex data into clear, actionable administrative reports.
This is an alternately staffed position that may be filled at either the Management Analyst or Senior Management Analyst level. The Management Analyst serves as the full working level within the series. The Senior Management Analyst performs highly complex analytical functions requiring specialized expertise beyond the full working level, and may plan, organize, or supervise lower-level staff within assigned divisions.
The Court is currently recruiting for a Regular Full-Time vacancy and establishing an eligibility list for future Regular Full-Time and Limited-Term roles. (Limited-Term positions are appointed for a set duration and subject to change at the Court's discretion.)

Typical Tasks/Representative Duties
Depending on the area of assignment and within the working level limitations outlined above, positions are assigned a combination of the following task (the following list is not intended to represent the full array of tasks an incumbent may be assigned, but rather is reflective of the general nature of the work assignment and scope of responsibility inherent in the positions allocated to this class:

• Conducts analytical studies and surveys on organizations, procedures, budgetary requirements, personnel management, and other related management functions;
• Gathers and analyzes management analysis information and prepares reports outlining methodology, analyzes, and recommendations on administrative, fiscal, organizational, personnel, and other related management issues;
• Interviews and consults with departmental officials and employees, representative from other organizations and groups, and the general public to give and/or secure necessary information;
• Reviews, analyzes, and makes recommendations on exiting or proposed policies, procedures, systems, personnel, and other management activities, and advises management on impact or potential impact of proposed changes;
• Develops and analyzes quantitative data for management control and evaluation proposes;
• Prepares and presents factual and statistical data and makes recommendations in written, graphic, and oral form;
• Make verbal presentations of study findings/recommendations to department and court management and boards and commissions as the assignment requires;
• Acts as departmental resource on any questions in the area studied;
• Conducts or assists in conducting studies requiring inter-agency coordination;
• Performs other related duties as required.

Employment Standards/Typical Qualifications

Graduation from an accredited college with a Bachelor's degree in Business, Public Administration, Finance, or related field and a minimum of two years experience providing program or administrative support to management that included planning, research, and analysis of complex issues. Additional work experience may be substituted for a Bachelor's degree, if it is in combination with an educational background that demonstrates the required knowledge and abilities. Possession of a valid California driver's license is required. Submission to a background investigation is required upon conditional offer of employment.

Knowledge of:

• Principles, practices, and trends of public and business administration;
• One or more functional responsibilities generally associated with an administrative and personnel management staff service such as budgeting, workload, and staffing analysis, position classification and pay, recruitment and examination, employee relations;
• Basic governmental functions and organization;
• Application of statistical methods to management analysis;
• Communications techniques required for gathering, evaluating, and transmitting information;
• Effective interviewing techniques at all organizational levels of the Court or other public or private agencies;
• Principles of organization and administration.

Ability to:

• Gather, interpret, analyze, evaluate, and present a variety of management analysis of existing statutes and new or pending legislation;
• Prepare regular monthly/quarterly/annual and ad hoc Judicial Counsel and in-house statistical reports;
• Written communication skills, including ability to draft persuasive budget or grant funding requests by defining problem areas, justifying needs, and preparing subsequent project evaluation reports;
• Identify and evaluate concrete and abstract variables;
• Persuade, justify, and project consequences of decisions and/or recommendations;
• Plan coordinate and initiate action necessary to implement recommendations;
• Define problem areas;
• Interact with personnel at all organizational levels and function in stressful and/or confrontational situations;
• Initiate, plan, and complete work assignments with a minimum amount of supervision, applying the technical skills level required.

Supplemental Information
WORKING CONDITIONS:

The work environment is generally clean inside buildings with limited exposure to dust, fumes, odors, and noise. Incumbents will be working under sometimes difficult and stressful conditions, with frequent deadlines and expectation to produce high quality work under limited time constraints as well as periodic contact with angry and confrontational individuals. The ability to work independently as well as closely with others is required.
ESSENTIAL FUNCTIONS:

Specific tasks and duties may vary between assignments, however, the following are considered essential functions expected of the Management Analyst/Senior Management Analyst classification:

• Frequent and ongoing use of a computer terminal to conduct a variety of the more advanced clerical functions and communications;
• Periodic, regular, and/or occasional contact with employees in other court divisions, government agencies, the public and/or vendors with the ability to converse and respond appropriately to inquiries and requests;
• Periodic to regular lifting, walking, and carrying of files, documents, and other court related materials. Incumbents must have the ability to lift and carry 10 lbs;
• Work with time constraints and under pressure in some situations.

PHYSICAL DEMANDS:

• Strength, dexterity, and coordination and/or ability to use a computer keyboard and read a video display terminal on a regular basis;
• Ability to listen to verbal requests from the public and court staff, then respond appropriately;
• Dexterity and coordination to handle files and single pieces of paper, occasional lifting of objects weighing up to 10 lbs, such as files, stacks of paper, reference books, and other materials;
• Frequent need to reach for items above and below desk level, sometimes with the assistance of a ladder or step-stool;
• Standing and sitting for long periods of time is periodically required.

EXAMINATION:
A screening panel will be convened to select those applicants deemed most qualified to participate in a written and/or oral examination. The examination process will include one or more of the following: application appraisal; written examination; oral examination.

APPLICATION REQUIREMENTS:

This recruitment requires the submission of an on-line application. No paper applications will be accepted. Completion of the supplemental questionnaire required. An electronic copy of your Resume must also be submitted as an attachment to this application submission.

The Court offered benefits package includes a choice of health, dental and vision plan, membership in the California Public Employees Retirement System (CalPERS) as permitted by law, life insurance, paid holidays, vacation, and sick leave.
The Court offers a benefits package that includes life insurance, a choice of health and dental plans, a vision plan, membership in the California Public Employees Retirement System (CalPERS), paid holidays, vacation, and sick leave.
01

I understand that for my application to be considered, I must complete required supplemental questionnaires as part of the application screening and selection process. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process.

• Yes
• No

02

I understand that for my application to be considered, I must thoroughly complete the work experience and education portions of the application form, to demonstrate my qualifications for this job.

• Yes
• No

03

Authorization and Release. I have applied for employment with the Superior Court of California, County of Santa Clara ("Court") and have provided information about my current and/or previous employment. I authorize the Court to investigate all statements made in my application for employment and to obtain any and all information concerning my former/current employment. This includes my job performance appraisals/evaluations, wage history, disciplinary action(s) if any, and all other matters pertaining to my employment history.I authorize my former and current employers and references to release contents of my employment record with their organizations and to provide any additional information that may be necessary for my application for employment with the Court, whether the information is positive or negative. I hereby release all such agencies and/or individuals who furnish such information, and the Court, from liability for damages, which may result from furnishing or receiving the information requested.

• Yes
• No

Required Question