JOB SUMMARYThe Major Account Executive, Enterprise is responsible for acquiring, managing, and expanding Ezee Fiber's largest and most strategic enterprise customers. This role serves as a trusted business advisor to executive-level decision makers and is accountable for driving significant revenue growth through complex, multi-location, multi-service technology solutions. The Major Account Executive leads highly strategic sales opportunities from prospecting through contract execution while developing long-term executive relationships that position Ezee Fiber as the preferred telecommunications partner.
ESSENTIAL FUNCTIONS• Manage and grow an assigned portfolio of major accounts within the Houston market, ensuring ongoing satisfaction, retention, and revenue expansion.
• Develop and maintain strong, long-term relationships with key decision-makers, stakeholders, and influencers at each client organization.
• Conduct needs assessments to understand clients' business goals, operational challenges, and technology requirements, and recommend tailored solutions that align with their objectives.
• Identify and pursue opportunities for upselling, cross-selling, service upgrades, and contract renewals within existing accounts.
• Collaborate cross-functionally with Sales Engineering, Customer Success, Product, and other internal teams to ensure the successful delivery of services and a seamless client experience.
• Achieve or exceed established sales goals and performance metrics, including monthly, quarterly, and annual revenue targets and KPIs.
• Maintain accurate and up-to-date account information in the CRM system (e.g., Salesforce), including activity logs, forecasts, pipeline status, and customer interactions.
QUALIFICATIONSEducation and Experience Requirements: A Bachelor's degree in Business, Marketing, Communications, or a related field is preferred but not required. A minimum of 5+ years of enterprise or major account sales experience, preferably within telecommunications, fiber, technology, or a related industry.
- Proven track record of meeting or exceeding sales quotas while managing and growing strategic customer accounts.
- Demonstrated success selling complex technology solutions through a consultative sales approach.
- Experience building relationships with executive-level decision-makers and key business stakeholders.
- Strong negotiation, presentation, communication, and relationship management skills.
- Proficiency with CRM systems (Salesforce preferred), pipeline management, and sales forecasting.
- Self-motivated with excellent organizational and time management skills and the ability to work independently.
CERTIFICATES, LICENSES, REGISTRATIONSA valid driver's license required
PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTSThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
TRAVEL REQUIREMENTSThis role involves up to 50% travel to cultivate client relationships, conduct onsite business reviews, and represent the company at key events.
TOTAL REWARDS• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement
