Purpose of Position

The Maintenance Training Manager is responsible for leading, delivering, and supporting all instructor-led training for Maintenance and Ground Operations personnel. This role ensures that maintenance technicians, inspectors, and related support staff receive accurate, compliant, and standardized training aligned to regulatory expectations, Safety Management System (SMS) principles, and the organization's Continuous Airworthiness Maintenance Program.

The Training Manager partners closely with Maintenance leadership, Subject Matter Experts (SMEs), Safety, Quality Assurance, and the Courseware team to ensure that training content is current, technically accurate, and aligned with operational needs. This role supports onboarding, recurrent, and remedial training while providing coaching, evaluation, and continuous improvement of the maintenance training ecosystem.

Tasks and Responsibilities

Training Delivery & Facilitation
• Deliver instructor-led training for maintenance, supply chain and ground operations personnel, including onboarding, recurrent, and targeted technical instruction.
• Teach operational procedures aligned with department training plans and job-specific requirements.
• Support the planning, design, and development of engaging courses and instructional materials that support skill development and operational excellence.
• Facilitate training that reinforces regulatory obligations, maintenance documentation standards, and SMS principles.
Training Coordination & Documentation
• Coordinate maintenance and operations training schedules, rosters, logistics, and required communications.
• Maintain accurate learner records in the Learning Management System (LMS) and ensure compliance with all regulatory documentation needs.
• Prepare and support training readiness for internal, external, and regulatory audits.
• Compiles, analyzes, and distributes training reports and documentation as required.
Operational Alignment & Standardization
• Ensure training reflects current procedures, technical standards, and Continuous Airworthiness Maintenance Program requirements.
• Work with SMEs to incorporate industry best practices, safety data, and maintenance program updates into training delivery.
• Support standardization of maintenance instruction across locations and instructors.
Continuous Improvement & Program Enhancement
• Evaluate training effectiveness through assessments, learner feedback, and operational performance indicators.
• Recommend and implement improvements in delivery methods, session structure, and instructional practices to enhance effectiveness.
• Maintain professional currency in maintenance practices, technical processes, and relevant regulatory changes.
Stakeholder & Cross Functional Collaboration
• Partner with Maintenance leadership, Quality Assurance, Safety, and Technical Programs to align training with operational needs.
• Work with the Courseware team to provide technical input, subject matter guidance, and feedback on maintenance-related courseware updates.
• Communicate training outcomes, performance trends, and identified gaps to operational leaders.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in related field

Certifications and Licenses

Years of Experience

6-8 years of experience

Core Competencies

Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Minimum 5 years of experience in aircraft maintenance operations, ground operations, technical training, or a closely related field.
Experience creating technical and hands-on training content is preferred.
Experience facilitating instructor-led technical training in maintenance or operational environments preferred
Understanding of aircraft maintenance programs, documentation requirements, and regulatory compliance.
Demonstrated ability to facilitate technical training and communicate complex maintenance concepts clearly.
Strong organizational, interpersonal, and communication skills with the ability to influence across functional areas.
Experience working with SMEs in highly technical environments.
Familiarity with SMS principles and maintenance program processes.
Ability to manage multiple training priorities and deadlines with attention to detail.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:
• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support