Feel Seen at Thrive!Learn more about The Astor here: https://liveattheastor.com/
Pay Range: $38-$40 per hour
Schedule: Full-time;Monday - Friday 8 am - 5pm; Afterhours and weekends may be required, as needed
Job Responsibilities:- Oversees and serves as a leader for maintenance team members.
- Performs maintenance tasks such as unit turns and work orders.
- Partners with leasing staff and managers to ensure seamless communication and organization.
- Conducts monthly safety meetings and manages OSHA/SDS safety and reporting requirements.
- Schedules and performs preventative maintenance.
- Ensures proper maintenance of grounds and professional appearance of the property.
- Manages vendors such as landscapers, pest control, and other physical asset vendors to ensure quality service.
- Maintains adequate inventory of supplies and makes purchases in line with the budget.
- Manages tasks within budget or seeks approval for necessary work that is over budget.
- Emergency on-call is required as part of the position.
- Strives to exceed residents' expectations for excellent customer service.
- Contributes to a positive team culture and happy resident base.
- Performs all additional duties as requested by direct manager, Community Manager, or Regional team member.
Desired Qualifications:- 3+ years of experience in property management or equivalent experience to demonstrate proficiency
- 6+ months supervisor experience with demonstrated, strong leadership skills
- Proficient in unit turns and appliance repair
- Strong understanding of OSHA guidelines, accident prevention measures, PPE, etc.
- Must have basic computer skills with the ability to input data and notes in English into software programs
- Prior experience with Yardi or other software system for unit turns and work order tracking
- Certified Apartment Maintenance Technician (CAMT)
- Prior experience with warranty work
- Must be able to supply own tools
- Drivers license may be required (ex: operating a golf cart on property)
Desired Competencies:- Detail oriented with the ability to provide accurate and timely service.
- Understanding of the basic functions of a property budget.
- Must be able to work in a fast-paced and customer service oriented environment.
- Understanding of industry terms and their meaning.
- Ability to de-escalate conflict and remain calm and courteous at all times.
- Respects and understands diverse cultural and socio-economic backgrounds.
- Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
- Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
- Performs duties under pressure and meets multiple and competing deadlines.
- Works as part of a team, delegates effectively, as well as works independently.
- Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
- Exercises strong problem-solving skills.
- Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
- Strong time management, organizational and prioritization skills.
- Ability to read, write, speak and comprehend English using correct grammar and punctuation.
- Ability to respond to after hours emergencies, as needed
- Can operate vehicle on premise and has valid driver's license and automobile insurance coverage.
Physical Requirements- 100% in-person position. Must be available to be physically present at sites being supported.
- Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
- Estimated 66% - 100% of time is spent on feet.
- Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
- Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
- Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
- Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
- Works both indoors (majority of the time) and outdoors in all weather conditions.
- Must be able to commute to locations where there is need.
Skills & Requirements Qualifications
