Maintenance, Operations and Quality Program Manager

Sodexo

$100K — $129K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 3 years of management experience.
  • 3 years of related experience in facility maintenance or operations.
  • Strong background in Facility Condition Assessments.
  • Proficiency in Computerized Maintenance Management Systems (CMMS) and data analytics tools.
  • Familiarity with industry best practices and innovations in maintenance.
  • Ability to analyze metrics and KPIs relevant to maintenance operations.

Responsibilities

  • Serve as Subject Matter Expert in K-12 maintenance for facility performance optimization.
  • Conduct Facility Condition Assessments (FCA) for school facilities.
  • Implement maintenance planning and asset management strategies.
  • Analyze maintenance data to provide strategic guidance.
  • Develop and deliver technical training programs for facility maintenance teams.
  • Collaborate with school districts to enhance safety and efficiency in learning environments.
  • Establish and monitor Key Performance Indicators (KPIs) and quality control measures.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs.
  • 401(k) Plan with Matching Contributions.
  • Paid Time Off and Company Holidays.
  • Career Growth Opportunities and Tuition Reimbursement.
Full Job Description
Serve as Sodexo's K-12 Maintenance Subject Matter Expert, helping schools optimize facility performance through asset management, condition assessments, maintenance planning, CMMS implementation, and operational training that drives long-term success.

Partner with leaders nationwide to deliver facility solutions, conduct client presentations, support sales initiatives, analyze maintenance data, and provide strategic guidance. This highly visible role requires 50-70% travel and airport accessibility.

About the job

The Maintenance, Operations and Quality Program Manager is responsible for driving excellence in school facility maintenance and operations by leading Facility Condition Assessments (FCA), enhancing quality control, and advancing technical training programs. This role plays a key part in optimizing maintenance performance by establishing and monitoring Key Performance Indicators (KPIs), implementing best practices, and ensuring compliance with industry standards. The incumbent will collaborate closely with school districts to develop and maintain safe, efficient, and well-maintained learning environments.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $100130 - $129580

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Conduct and oversee Facility Condition Assessments (FCA) for school facilities to evaluate asset performance, lifecycle, and capital planning needs..
  • Enhance your organizational, communication, and team management skills in a hands-on environment.
  • Build strong relationships with internal and external stakeholders while delivering essential services.
  • Design and implement technical training programs for school facility maintenance teams.
  • Gain experience managing operations, training staff, and optimizing workflow processes.
  • Establish quality control measures and standard operating procedures to drive continuous improvement.


What you'll bring
  • Strong background in Facility Condition Assessments.
  • Proficiency in CMMS (Computerized Maintenance Management Systems) and data analytics tools
  • Awareness of industry best practices and innovations in maintenance and operations
  • Metrics and KPIs relevant to maintenance and operations.
  • Excellent organizational and time-management abilities.
  • Commitment to accuracy, efficiency, and client service.
  • Ability to manage workflow, monitor performance, and implement process improvements.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 3 years
  • Related Experience: 3 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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