TeleTech

Maintenance Analyst

TeleTech • $52K — $108K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in DoD maintenance, logistics, or sustainment for aircraft
  • Knowledge of maintenance, depot operations, component repair, and site activation best practices
  • Strong ability to work both autonomously and as part of a joint team
  • Current Secret clearance required
  • Bachelor's degree in relevant field

Responsibilities

  • Conduct technical research and analysis to provide recommendations for maintenance solutions
  • Identify opportunities to integrate commercial best practices and digital technologies in depot maintenance
  • Perform gap analyses to determine facility modifications or construction needs
  • Conduct site surveys and assessments for MRO&U infrastructure
  • Support the development of the Depot Maintenance Activation Plan (DMAP) and related schedules

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and work-life programs
  • Professional development and tuition assistance
  • Recognition awards for exceptional performance
Full Job Description
Maintenance Analyst
The Opportunity:

As a maintenance analyst, you know the importance of delivering strategic, data-driven logistics, sustainment, and maintenance solutions that will enable long-term sustainability. On our team, you'll play an essential role in lifecycle logistics to support critical national defense missions.

In this role, you'll conduct technical research, analysis, and provide recommendations on required facilities, equipment, materials, processes, technologies, training, and personnel to perform aircraft and systems component depot-level maintenance and support site activations. You'll identify opportunities to exploit commercial best practices and digital technologies to streamline depot maintenance activation and execution and provide inputs to the Depot Maintenance Activation Plan (DMAP) and Depot Flow Plan (DFP) across all Integrated Product Support Elements (IPSEs), depot activation schedules, and depot activation events.

You will also conduct site surveys and perform site assessments of Maintenance, Repair, Overhaul, and Upgrade (MRO&U) infrastructure, aircraft maintenance hangars, maintenance back-shops, warehouses, and utilities required to prepare site survey report for the user service or country. You'll perform gap analyses between existing operating facilities and F-35 MRO&U facilities requirements to determine required facility modifications or new facility construction to meet user CONOPS. You'll use your growing knowledge of integrated product support to execute the aforementioned maintenance tasks.

Your contributions will directly impact overall mission readiness, sustainment performance, and reduce lifecycle costs as you help shape and implement innovative logistics solutions. This is your opportunity to be a valued member of a high-impact team, driving innovation where technology meets mission outcomes.

You Have:
  • 4+ years of experience in DoD maintenance, logistics, or sustainment for aircraft
  • Knowledge of maintenance, depot operations, component repair, and site activation best practices
  • Ability to work effectively independently, autonomously, and as part of a joint team to execute mission requirements
  • Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience with fifth generation fighter aircraft
  • Experience working on a joint program or in a joint environment


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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