Job DescriptionSUMMARYResponsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs. Conduct safety surveys of employers' premises to gather information to assist in risk selection as an integral part of the underwriting process. Work with management to develop loss control strategies that will have the greatest impact on company success measures.
This position involves field-based work requiring travel within the assigned market/territory. Residency within or in close proximity to the designated market is required to support job responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.
- Review business processes and operations to identify hazardous conditions and unsafe acts that may adversely impact employee claims. Recommend safety best practices and assist clients in reducing or eliminating identified hazards and unsafe acts.
- Research and analyze technical information, specifications, type of equipment, legal standards, losses, etc. Write and summarize technical information into practical, usable reports.
- Provide training and presentations on loss prevention and safety topics to customers and internal and external staff through participation in internal and external meetings, as needed.
- Gather and communicate pertinent safety information to assist in the risk selection part of the underwriting process.
- Assist customers with the development of accident/loss prevention and/or safety programs. Monitor and measure the effectiveness of customer programs, corrective actions taken and meetings held.
- Manage a territory of assigned accounts/policyholders, ensuring service levels appropriate to premium amount and employer size, and coordinate policyholder visits with Business Development (Marketing and Underwriting), agents and/or Claims.
- Assist with the development of safety brochures, materials and exhibits for promotion and display.
- Represent company in community and industry safety groups, programs and conferences.
- Maintain strong relationships with independent agents to discuss new and existing clients, specific account loss control reports, analysis, and loss reduction recommendations and to respond to any agent concerns, questions, or issues.
- Other duties may be assigned.
EDUCATIONAssociates degree in a related field and / or a certification (such as ARM, ASP, CSP); or an equivalent combination of education and experience.
EXPERIENCE: Three (3) years relevant experience that provides the necessary skills, knowledge and abilities. Workers Compensation insurance experience preferred.
QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES- Knowledge of key loss control standards, guidelines, techniques and disciplines such as ergonomics, machine guarding, environmental health.
- Considerable knowledge of, and the ability to apply, relevant local, state and federal rules and regulations, including state-specific occupational safety and health acts and workers' disability compensation acts.
- Ability to proactively identify, analyze, and evaluate risk factors at employer locations by synthesizing data and communicating risk concerns effectively to appropriate parties.
- Ability to mitigate risk and influence necessary change.
- Excellent time management and organizational skills, with the ability to manage multiple projects, meet deadlines, and allocate time effectively to minimize losses.
- Ability and proficiency in the use of computers and company standard software specific to position with the ability to navigate systems quickly and produce necessary reports for analysis.
- Excellent verbal and written communication and presentation skills, with the ability to exchange information clearly and concisely, present ideas, report facts, and respond to questions in a variety of settings.
- Ability to provide customer service by responding appropriately to inquiries or concerns from agents, policyholders, regulatory agencies, management, and employees.
- Ability to establish and maintain an effective working and client relationship.
- Ability to read, analyze, and interpret common scientific and technical journals, reports, and legal documents.
- Ability to work independently out of a home office location with minimum supervision.
- Ability to operate a variety of monitoring equipment including noise and air sampling devices and photographic equipment.
ADDITIONAL INFORMATION The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment.
WORKING CONDITIONS: Work is performed in a virtual office and field setting with no unusual hazards. Travel is required, with some occasional overnight stays. Must possess a valid driver's license with a record that meets corporate standards. Must be able to meet general physical requirements which may include climbing ladders and or other similar situations.
Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $61,000 and $101,000.
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