1-2 years' experience in customer support or sales preferred
Proven track record of exceeding sales quotas
Excellent phone etiquette and verbal communication skills
Detail-oriented with strong multitasking abilities
Proficient in MS Office Suite
Familiarity with CRM systems and practices
Responsibilities
Source sales opportunities through inbound leads and outbound calls
Establish trust with customers through responsive service
Utilize consultative selling techniques to identify customer needs
Follow communication scripts to professionally advertise products
Research product lines to confidently upsell compatible products
Listen attentively to customer inquiries and provide insightful answers
Maintain accurate customer information in designated databases
Benefits
Base salary plus uncapped commission potential
Excellent benefits package including medical, dental, and vision
Majority of employee coverage for most medical plans
Team-oriented, fast-paced, and fun work environment
Dedicated and experienced management team
Pre-qualified leads with high approval and conversion ratios
Ongoing sales training and investment in employee development
Full Job Description
What\'s In It For You?
Base Salary + Uncapped Commission Potential
Excellent Benefits Package That Includes: Medical/Dental/Vision, Paid Holidays and more!
COMPANY MAJORITY OF EMPLOYEE COVERAGE for most medical plans!
Team Oriented Fast-Paced Fun Environment
Dedicated and experienced Management Team
Pre-Qualified Leads with High Approval/Conversion Ratios
On-going sales training and investment in our employees
Average earnings salary + commission $80-$100k+
What You\'ll Do Day to Day:
Source sales opportunities through inbound leads and outbound calls with potential customers.
Manage high volume of inbound and outbound calls in a timely manner.
Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs.
Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers\' needs.
Clarify information, research every issue and provide solutions and/or alternatives.
Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest.
Research and understand our product lines so you can confidently upsell our customers to compatible products.
Seize opportunities to upsell products when they arise.
Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale.
Build sustainable relationships and engage customers by taking the extra mile.
Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.
Maintain clear records of all conversations in designated database.
Maintain confidentiality of all customer PII and Company records.
Attend assigned trainings to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Background & Experience:
High school diploma or equivalent required
1-2 years\' experience in a customer support or sales role, preferred
Ability to perform basic calculations and mathematical figures
Proven track record of over-achieving quota/goals
Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills
Detail oriented, ability to multi-task, set priorities and manage time effectively
