Job Summary:
THE JOBLive Nation is seeking a qualified individual for a Ticketing Co-Director position for the Southern California Regional division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in the entertainment industry is an essential element to this position.
WHAT THIS ROLE WILL DO- Manage a-level concert events in third party/open venues across Southern California region from start to finish.
- Oversee regional ticketing team executing large volume of events at multiple venues.
- Build events using Ticketmaster platforms.
- Monitor and maintain event inventory and seat holds, releases, flex pricing, rescaling and dynamic pricing for assigned tours.
- Communicate detailed show info with booking, touring, marketing, and venue teams.
- Implement and execute ticketing focused revenue-maximization opportunities in partnership with talent buyers.
- Work regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, venue staff, vendors, customers and affiliated parties.
- Develop strong working relationships with all key internal and external stakeholders to ensure ticketing needs are met.
- Provide mentorship and coaching to other members of the ticketing team
- Manage and process ticket requests.
- Assist financial and settlement teams by incorporating financial information into reports and interpreting ticketing audits.
- Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
- Work from office and on-site at venues in the Los Angeles area.
WHAT THIS PERSON WILL BRING- Bachelor's degree from an accredited university or comparable work experience
- 5+ years as a Box Office Manager or Ticketing representative
- Avanced knowledge of Ticketmaster Platforms: including HOST, EMT, and TM1.
- Familiarity with Open/Third Party SoCal venues.
- Ability to create ticket scaling maps / Familiarity with CAD process for creating ISMs.
- Familiarity with AXS and other ticketing platforms.
- Experience managing a team, hiring/scheduling staff, processing payroll.
- Experience with night of show operations including advancing with venues, with key partners, organizing/processing guestlists, overseeing box office staff and ordering box office equipment when necessary.
- Familiarity in communicating and working closely with adjacent promoter teams including bookers, marketing, agents, sponsorship, and labels.
- Previous experience in a Live Nation Role or working with Live Nation teams.
- Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment
- Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization
- Proficiency with Microsoft Office & Google Doc applications
- Self-starter with a track record of taking ownership and successfully driving projects to completion
- Must possess an elevated, proficient understanding of ticketing operations and inventory management
- Ability to work evening and weekend hours, based on the needs of daily business operations
BENEFITS & PERKSOur motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.
#LI-MT2
The expected compensation for this position is:
$96,000.00 USD - $120,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
