Lifecycle Marketing Manager

CookUnity

$130K — $140K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of email marketing experience for D2C brands, especially in subscription or marketplace models.
  • Familiarity with email marketing platforms, preferably Braze.
  • Hands-on experience with email, SMS, push notifications, and in-app CRM for scaled customer lists.
  • Ability to navigate a fast-paced environment and adapt to shifting priorities.
  • Strong project management and organizational skills with attention to detail.
  • Proactive and action-oriented mindset aimed at driving organizational change.

Responsibilities

  • Execute campaigns across email, SMS, push, and in-app with high precision, managing every step in Braze.
  • Lead the adoption of AI in lifecycle marketing, implementing workflows for experimentation and automation.
  • Develop and refine behavioral segmentation tied to lifecycle stages and engagement signals.
  • Implement a rigorous test-and-learn approach to optimize campaign performance across multiple variables.
  • Collaborate across teams to ensure coordinated efforts that enhance subscriber experience and insights.
  • Monitor key performance metrics, analyzing and reporting on churn, order frequency, and campaign effectiveness.

Benefits

  • Health Insurance coverage
  • 401k Plan
  • Stock Options Plan granted on Day 1
  • Eligibility for a bi-annual performance bonus
  • Unlimited PTO
  • 4-week paid sabbatical after 5 years
  • Paid Family leave
  • Compassionate Leave of 3-5 days as needed
  • Monthly CookUnity meal credits
  • Access to AI tools like ChatGPT and Claude
  • Wellness perks including fitness subsidies
  • Personalized Spanish coaching
Full Job Description
About the Team:

Growth Marketing Team focuses on driving all new revenue for CookUnity's business. Our goal is to grow as fast as possible while maintaining a high level of efficiency. We are a test and learn team that rewards contrarian marketers.
The role:

As our Lifecycle Marketing Manager, you will play a pivotal role in driving customer engagement across multiple touch points, including email, SMS, in-app, and push notifications. Your primary focus will be on executing with excellence across key initiatives to increase customer retention and extend customer lifetime value (LTV)
Responsibilities:
  • Campaign Execution: Ship campaigns across email, SMS, push, and in-app with a high degree of craft and operational precision - managing briefs, builds, QA, and deployment end-to-end in Braze.
  • AI / ownership: Own AI adoption for the lifecycle marketing team - implementing AI workflows across campaign execution and agentic automation to help us experiment, test, and scale faster.
  • Segmentation & Personalization: Build and continuously refine a behavioral segmentation framework tied to lifecycle stage, order cadence, churn risk, and engagement signals - turning data into messaging that feels personal and converts.
  • Testing & Optimization: Run a disciplined test-and-learn roadmap - A/B and multivariate across subject lines, offers, send timing, cadence, and journey logic - with stat sig as a non-negotiable bar and a bias toward compounding learnings over one-off wins.
  • Cross-functional Collaboration: Partner closely with data, product, portfolio, and brand to align on subscriber experience, pull behavioral insights, and coordinate on anything that touches the active base.
  • Reporting & Analytics: Own your numbers - track churn rate, order frequency, campaign performance, and LTV cohorts weekly, bring clear deltas to CRM reviews, and proactively flag what's working and what needs to change.
Qualifications:
  • 3-5+ years of email marketing experience for D2C brands, particularly in subscription-based businesses or marketplace businesses.
  • Experience using email marketing platforms, with a preference for experience with Braze.
  • Previous experience working 3-5 years with email, SMS, push notifications, and in-app CRM channels with scaled customer lists.
  • The agility and proactiveness to thrive in a fast-paced environment where priorities will shift, and processes may not yet exist.
  • Exceptional project management and organizational skills, with meticulous attention to detail.
  • Action-oriented, proactive, and high-energy approach to driving change within the organization.
Preferred requirements:
  • Deep understanding of subscription-based business models and strategies.
  • Previous experience in a senior or lead role within email marketing or CRM.
  • Proficiency in additional coding languages or data analytics tools relevant to email marketing.
  • Experience using Tableau and MixPanel.
  • Entrepreneurial / go-getter growth background.
Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: CookUnity's Leadership Principles - The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect!
Benefits

Health Insurance coverage

401k Plan

We grow, you grow: Stock Options Plan granted on Day 1

Eligible for a bi-annual performance bonus

Unlimited PTO

5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

Paid Family leave

Compassionate Leave: 3-5 days each time the need arises

A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.

Wellness perks: access to fitness subsidies to build a healthy lifestyle

Personalized Spanish coach

Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation
All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$130,000-$140,000 USD

If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

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