Undergraduate degree or equivalent management experience (Retail/Hospitality preferred)
Minimum 2 years in a leadership role responsible for decision-making
Experience managing teams of two or more employees to meet sales goals
Proven track record in business and sales operations within a fast-paced customer environment
Strong communication skills, detail-oriented with a leadership mindset
Demonstrates exceptional service standards and mentorship capabilities
Responsibilities
Build and develop a purpose-driven team through recruitment and ongoing training
Oversee financial success by managing behaviors that drive KPIs
Collaborate with doctors and team members to ensure seamless patient experiences
Deliver key performance indicators with excellence, providing coaching to peers
Enhance Optometric partnerships through active involvement and availability
Lead Doctor of Optometry relationships and ongoing support
Ensure HR compliance and promote a safe, productive work environment
Maintain optical merchandise standards to meet patient needs
Benefits
Role-specific training programs for career growth
Opportunities to earn bonuses and commissions
Comprehensive medical and dental benefits
Tax-free saving plans and life insurance
Vision coverage and associate discounts on products
401(k) with competitive company match
Accrual of PTO and paid holidays from day one
Full Job Description
Description
About the role See yourself starting a new career journey? As a MyEyeDr. Licensed General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. As the Office Leader, you will own all aspects of our office success inclusive of patient experiences, financial P&L, team member performance and development and office operations. You'll have the opportunity to share knowledge and collaborate with your peers and be the ultimate brand ambassador. This role reports to the District Manager. Some evening and weekend shifts required.
The wage range for this position is $80,000 to $95,000 annually, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
Lead Doctor of Optometry business partnership and on-going relationship
Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
Lead performance and development in partnership with our District Manager for all team members
Ensure our optical merchandise meets standards, patient requirements and requests
About You
Massachusetts Licensed Dispensing Optician
Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)
2+ years in a leadership facing role serving as the main decision maker
Experience leading two or more employees to help achieve sales and operational objectives
Experience driving business and sales operations in a complex, customer-facing, fast-paced environment
Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.
Upholds exceptional service standards and acts as a mentor to our team members and patients
A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit
Willing to learn about industry, product, full scope optical office roles, and services
A natural leader with the ability to coach and inspire team members
Team player who is willing to collaborate with all to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
#LI-onsite
About MyEyeDr
MyEyeDr is a leading optometric service provider in the United States with over 600 locations in 25 states. The company offers comprehensive eye care services, including routine eye exams, contact lens fittings, and treatment of eye diseases. MyEyeDr also sells eyewear, including prescription glasses and sunglasses, and provides on-site lens manufacturing. The company was founded in 2001 and is headquartered in Jamison, Pennsylvania.
