Planned Parenthood of the Rocky Mountains, Inc.

Licensed Assistant Health Center Manager - Colorado Springs

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in nursing required
  • Licensed as a registered nurse by the state board of nursing
  • BLS and ACLS certification within 30 days of hire
  • Previous experience with Planned Parenthood as an RN II or in nursing leadership roles
  • Strong leadership and supervisory attributes noted as essential skills

Responsibilities

  • Lead team towards Key Performance Indicator (KPI) targets and monitor health center performance
  • Supervise nursing team, including recruitment, training, and performance management
  • Conduct supervisory responsibilities as per Collective Bargaining Agreement
  • Facilitate staff meetings to ensure team communication and alignment
  • Monitor health center flow to enhance patient-centered care strategies

Benefits

  • Medical/Vision/Dental coverage with expanded mental health support
  • Accrued PTO and Sick Time
  • 401k contributions with Safe Harbor provisions after one year
  • Employee Loan Program available
  • Paid Family and Parental Leave provided
Full Job Description
Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services.

Schedule: Monday through Saturday, biweekly rotating between 8:00am - 6:00pm

Ideal Candidate:

  • Associate's degree in nursing required
  • Must be a Licensed Registered Nurse (RN) by the state board of nursing in all applicable states
  • BLS and ACLS certification within 30 days of hire
  • Previous experience with Planned Parenthood as an RN II or related nursing leadership experience required
  • Previous experience with IV therapy, intramuscular injections, venipuncture, patient assessment, medication administration, emergency management, and consultation with advanced practice providers
  • Previous experience with maintaining regulatory compliance required
  • Excellent verbal and written communication skills
  • Strong leadership and supervisory attributes
  • Ability to be adaptable and function well in an ever-changing environment
  • Ability to navigate electronic documentation expectations
  • Strong ability to cultivate and maintain a positive team culture
  • Excellent critical thinking and problem-solving skills
  • Excellent customer service skills
  • Ability to work both autonomously and as part of a team
  • Ability to travel to other PAB sites in affiliate up to 5% of the time
  • Ability to identify opportunities and implement or improve processes
  • Excellent time management skills


What You'll Do:

Clinical Management and Supervision

  1. Leads team towards Key Performance Indicator (KPI) targets and monitors/motivates health center performance.
  2. Directly supervises RNs. Supervision includes recruitment, onboarding, training, professional development, performance management, clinical audits, recognition, coaching and feedback, timesheet management, staff scheduling, and termination.
  3. Conducts all supervisory responsibilities according to the requirements within the PPRM/Labor Union Collective Bargaining Agreement.
  4. Facilitates briefs, huddles, debriefs, and staff meetings as indicated by the HCM.
  5. Identifies and mitigates risks associated with employment laws such as discrimination and harassment in collaboration with the center manager and human resources department.
  6. Reviews and documents employee performance during monthly check-ins and provides coaching and feedback.
  7. Coordinates with QM and Credentialling on the privilege of staff, as well as annual clinical/performance reviews.
  8. Ensures proper implementation and adherence to operational and regulatory compliance of policies and procedures and takes disciplinary action in coordination with HCM, when indicated.
  9. Acts as Manager on Duty (MOD) during manager's absence.
  10. Identifies events that require incident reports and completes or delegates the completion of those reports when indicated.
  11. Monitors health center flow through patient-centered care strategies that ensure quality patient care, timely appointments, minimized distractions, efficient processes, and engaged staff.
  12. Oversees controlled drug program in collaboration with the site manager and the Clinical Quality Management (QM) department.
  13. Informs and steps in to assist or manage instances of behavior escalation, suspicious encounters, and reportable abuse.


Clinical Coverage (up to 25%)

  1. Performs all applicable responsibilities of the RN role and steps into flow for services provided by the health center including abortion care and family planning when needed. This could include but is not limited to caring for patients by working the front desk, in the lab, billing verification, back office, and opening/closing duties.
  2. Travels to all procedural abortion (PAB) sites to support other Health Center Managers with clinical operational oversight and tasks as required.
  3. Recognizes when compliance is at risk and implements clinical and regulatory changes and improvements as needed to maintain proper compliance.
  4. Responsible for monthly inventory counts for controlled drugs and submits on time to accounting.
  5. Ensures supply stocks are always maintained according to policy and procedure to avoid unnecessary service interruptions.
  6. Implements RN training program in coordination with Clinical Training Department and site manager.


Agency Standards

  1. Models communication and culture in line with our In This Together Values, Services Standards and REACT model and coaches' staff to do the same.
  2. Acts as an ambassador of house-wide initiatives, goals, and policies.
  3. Participates in abortion services including, but not limited to coordinating referrals, scheduling visits, providing education & counseling, and contributing to care.
  4. Performs other duties as assigned.


Salary Range: $94,430.98 - $119,622.34
*Although our full pay range is included above, the budgeted hiring range for new hires is $94,430.98 - $107,026.66 and based on related professional experience

Bonuses:

  • Sign-on: $5,000 ($2,500 upon starting; $2,500 after 1 year of continuous employment)
  • Relocation: $5,000 upon starting with 1 year of continuous employment


Benefits:

  • Medical/Vision/Dental, with extended mental health coverage.
  • Accrued PTO and Sick Time
  • 401k/Safe Harbor Contributions (PPRM contributes up to 3% of your pay to your 401k after 1 year of service).
  • Employee Loan Program
  • Employee Assistance Program and WorkLife Partnership.
  • Paid Family Leave/Paid Parental Leave and MORE!


To learn more about our amazing benefits visit us HERE.

COVID-19 Protocol: Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center/Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Flu Protocol: All employees working directly with patients, the community or working in a health center will be required to have the flu shot or wear a mask during patient/community contact or while in the health center from November 1 - April 30 each year (Flu Season). Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

About Planned Parenthood of the Rocky Mountains, Inc.

The Planned Parenthood Federation of America, Inc., or simply Planned Parenthood, is a nonprofit organization that provides reproductive health care in the United States and globally. It is a tax-exempt corporation under Internal Revenue Code section 501 and a member association of the International Planned Parenthood Federation. PPFA has its roots in Brooklyn, New York, where Margaret Sanger opened the first birth control clinic in the United States, in 1916. Sanger founded the American Birth Control League in 1921, and 14 years after her exit as its president, ABCL's successor organization became Planned Parenthood in 1942. Planned Parenthood consists of 159 medical and non-medical affiliates, which operate over 600 health clinics in the United States. It partners with organizations in 12 countries globally. The organization directly provides a variety of reproductive health services and sexual education, contributes to research in reproductive technology and advocates for the protection and expansion of reproductive rights. Research shows that closures of Planned Parenthood clinics lead to increases in maternal mortality rates. PPFA is the largest single provider of reproductive health services and the largest single provider of abortion, in the United States. In their 2014 Annual Report, PPFA reported seeing over 2.5 million patients in over 4 million clinical visits and performing a total of nearly 9.5 million discrete services including 324,000 abortions. Its combined annual revenue is US$1.3 billion, including approximately $530 million in government funding such as Medicaid reimbursements. Throughout its history, PPFA and its member clinics have experienced support, controversy, protests, and violent attacks.
Learn more about Planned Parenthood of the Rocky Mountains, Inc.
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