OverviewIn this role, you will support stakeholder engagement, outreach, interagency coordination, communications, and business process improvement efforts. You will serve as a bridge between program leadership, technical teams, and internal and external stakeholders to facilitate collaboration, strengthen partnerships, and support successful delivery of technology and business initiatives.
Responsibilities
- Facilitate communication and collaboration between program personnel and internal and external stakeholders.
- Support stakeholder engagement, outreach, partnership development, and interagency coordination activities.
- Develop, maintain, and present reports, briefings, training materials, and other stakeholder communications.
- Support outreach strategy development, curriculum development, outreach delivery, and technology-enabled outreach initiatives.
- Gather, document, and organize business requirements to support solution development efforts.
- Conduct research, perform technical and business analysis, and develop recommendations for process improvements and system enhancements.
- Support user acceptance testing activities, including test coordination, execution support, and documentation of results.
- Assist in aligning business processes with technology solutions to improve operational effectiveness and mission outcomes.
- Coordinate cross-functional activities and support collaboration among business, technical, and leadership teams.
- Develop documentation, findings, recommendations, and stakeholder communication products.
- Senior-level personnel may lead high-priority initiatives, mentor staff, and manage sensitive stakeholder engagements.
Qualifications
- Active Top Secret clearance.
- U.S. Citizenship.
- Experience supporting stakeholder engagement, outreach, communications, partnership development, or interagency coordination activities.
- Experience developing reports, briefings, presentations, training materials, or stakeholder communications.
- Experience gathering and organizing business requirements and supporting business process improvement efforts.
- Experience conducting research, performing analysis, and developing recommendations for organizational or technology improvements.
- Experience supporting cross-functional teams and stakeholder collaboration efforts.
- Strong written and verbal communication, facilitation, interpersonal, organizational, and analytical skills.
Experience Levels:
- Mid-Level: 4+ years of experience supporting stakeholder engagement, customer relationships, partnership development, and coordination activities. Demonstrated ability to communicate effectively with technical and non-technical audiences and support high-priority initiatives.
- Senior: 6+ years of progressively responsible experience enhancing partnerships, strengthening interagency coordination, and managing sensitive or high-profile matters. Demonstrated ability to lead complex initiatives, mentor staff, brief leadership, and engage diverse stakeholder communities.
