Bachelor's degree in business administration, Hospitality Management, or related field
7+ years in leisure sales and marketing leadership
Knowledge of leisure sales regulations and industry best practices
Proven experience managing high-performing sales teams
Excellent communication and analytical skills
Proficiency in Microsoft Excel and sales software
Prior experience in the hospitality industry preferred
Responsibilities
Oversee leisure sales processes and revenue targets
Manage customer packages, promotions, and loyalty programs
Develop relationships with leisure service providers
Lead and mentor a team of leisure sales professionals
Collaborate with Marketing and Operations for integrated strategies
Maintain leisure sales policies and procedures
Coordinate with IT for sales system functionality
Manage vendor relationships and contract negotiations
Benefits
Professional development and training opportunities
Collaborative work environment
Potential for performance bonuses
Flexible work arrangements
Health benefits package
Full Job Description
Essential Job Duties and Responsibilities
Oversee all leisure sales processes, ensuring that sales strategies are effectively implemented and revenue targets are met.
Manage leisure sales programs, including customer packages, promotional offers, and loyalty programs.
Develop and maintain relationships with leisure service providers to ensure the best offerings for customers. Stay up to date on changes to leisure sales regulations and market trends, ensuring alignment with industry standards.
Lead a team of leisure sales professionals, setting performance goals, providing mentorship, and facilitating necessary training initiatives.
Collaborate closely with Marketing and Operations teams to integrate leisure sales strategies with overall business objectives.
Develop and maintain leisure sales policies and procedures, communicating updates to relevant stakeholders. Conduct regular evaluations of leisure sales processes to optimize performance and enhance customer satisfaction.
Coordinate with IT teams to ensure leisure sales systems are technologically sound and user-friendly.
Manage relationships with leisure sales-related vendors, negotiating contracts and overseeing service delivery to uphold quality standards.
Education and/or Experience
Bachelor's degree in business administration, Hospitality Management, or a related field
7+ years of experience in leisure sales and marketing leadership roles
In-depth knowledge of leisure sales regulations, market trends, and industry best practices
Proven track record in managing and leading high-performing sales teams
Excellent communication and interpersonal skills • Strong analytical and problem-solving abilities
Ability to thrive in a fast-paced, deadline-driven environment.
Proficiency in Microsoft Excel and other relevant sales and marketing software
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
Previous experience in the hospitality industry is highly preferred.
Exhibits persistence, patience, creativity, and adaptability in achieving sales objectives.
Skills/Specialized Knowledge
Strong work ethic and dedication
Self-motivation • Clear communication skills
Effective problem-solving and prioritization
Organizational and people skills
Proficiency in sales software
Knowledge of regulatory compliance
Strategic thinking
Suggested Licenses or Certifications
Certified Hospitality Sales Professional (CHSP)
Certified Meeting Professional (CMP)
Certified Professional in Sales and Marketing (CPSM)
Certified Event Planner (CEP)
Other Requirements
Bilingual proficiency in English/Spanish preferred.
Basic understanding of accounting roles and GAAP standards beneficial.
Strong interpersonal skills for effective collaboration.
Adaptability and flexibility in a dynamic industry.
Familiarity with relevant technology and innovation in sales.
Physical Demands
Ability to sit for extended periods of time.
Frequent use of fingers, handling, feeling, talking, and hearing.
Moderate standing, reaching, walking, stooping, and lifting.
Sustains substantially recurring movement to fingers, hands, and wrists.
