What You'll DoLet's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer.
If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most sophisticated tax and legal advisory teams in the world, get the absolute most out of our platform.
- Acting as a thought partner to tax partners, legal advisory leaders, and consulting teams - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora across service lines and jurisdictions.
- Working together with Go To Market and Customer Success in taking full ownership of client relationships - from running pilots with key practice areas, to onboarding new team members across tax, legal and consulting functions, and ultimately guiding firm-wide adoption across Big 4 and professional services firms.
- Be the voice of tax and legal advisory users inside Legora - sharing insights from tax structuring teams, regulatory advisory practices, and legal consulting functions that directly inform product development, roadmap priorities, and strategic direction.
- Delivering clear, confident product demos and training that bring the power of our platform to life - whether you're presenting to a tax partner, rolling out to a global advisory team, or training legal consulting professionals.
- Documenting best practices from leading professional services firms, contribute to the development of scalable playbooks, and help shape how we grow this function globally.
- Confidently helping tax and legal advisory teams navigate one of the biggest shifts in how professional services operate - from evaluating the ROI and competitive advantage of AI to clearly mapping how AI will impact different service lines, from tax compliance to regulatory advisory.
What You Bring
You come from the world of tax and legal advisory; but you've never been content with how things have always been done. You may have trained at a Big 4 firm, working across tax structuring, legal advisory, or consulting. Perhaps you've specialised in legal operations, innovation, or technology implementation within a professional services environment.
Maybe you've even moved into legal tech or consultancy, helping advisory teams modernize and scale. Either way, you know how tax and legal advisory teams think, work, and (sometimes) struggle and you're ready to help them level up with technology.
You'll thrive in this role if you:
- Have a background in law or tax, with experience at a Big 4 firm or leading professional services practice - ideally with exposure to multiple service lines, jurisdictions, or innovation initiatives.
- Are tech-curious and product-savvy. Not necessarily a coder, but passionate about navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity.
- Communicate clearly and confidently with diverse stakeholders, from tax partners to consulting leaders, and from lawyers to engineers. I.e. translating across disciplines is second nature to you.
- Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment.
- Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies - whether that's streamlining tax compliance workflows, enhancing regulatory analysis, or improving multi-jurisdictional advisory work.
- Are proactive, self-directed, and comfortable juggling multiple client relationships at once.
- Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time.
- Understand the commercial realities of professional services: leveraging teams efficiently, demonstrating value to clients, managing complex multi-jurisdictional matters, and balancing technical excellence with commercial delivery.
What's In It For You
- Global collaboration: Partner with teams and clients domestic and internationally.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders.
- Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
Family Support
- Generous parental leave
- Free access to Maven Clinic
- Dependent Care FSA
- Free One Medical membership for employees and dependents
Additional Perks
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- 401(K) with generous company match
- Unlimited PTO
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
