Background in law, with experience at a top-tier firm or corporate legal team.
Tech-savvy with an interest in AI and legal tech implementation.
Strong communication skills to bridge gaps between legal professionals and tech teams.
Ability to thrive in ambiguous environments and bring structure to complex problems.
Experience in enhancing operational processes through technology.
Proactive and self-driven, comfortable managing multiple relationships.
Focus on quality execution without being trapped by perfectionism.
Responsibilities
Act as a thought partner to clients, building trusted relationships and identifying scaling opportunities.
Manage client relationships from initial pilots to full-firm onboarding and adoption.
Represent user insights within Legora, influencing product development and strategy.
Deliver engaging product demonstrations and training sessions for clients.
Document best practices and contribute to global functional growth.
Guide clients through significant shifts in legal practices due to AI technologies.
Benefits
Global collaboration with teams across major cities worldwide.
Comprehensive benefits package, including medical, dental, and vision options.
Opportunities to make meaningful contributions to the legal tech landscape.
Work in dynamic office environments across key urban areas.
Unlimited PTO and robust voluntary benefits, including identity protection and pet savings programs.
Full Job Description
What you'll be doingLet's get the tricky part out of the way: this role doesn't fit neatly into a traditional box. It's part legal ops, part product specialist, part solutions architect, and part client whisperer. If you enjoy roles that stay static, this probably isn't it. Your mission is to help our clients, some of the most respected legal teams in the world, get the absolute most out of our platform.
Some of what you'll be up to:
Acting as a thought partner to clients - building trusted relationships, addressing tricky pain points, and identifying high-value opportunities for them to scale their use of Legora.
Working together with Customer Success in taking full ownership of client relationship - from running pilots in the early stages, to onboarding new users, and ultimately guiding full-firm adoption across major law firms and corporate legal departments.
Be the voice of the user inside Legora - sharing insights that directly inform product development, roadmap priorities, and strategic direction.
Delivering clear, confident product demos and training that bring the power of our platform to life.
Documenting best practices, contribute to the development of scalable playbooks, and help shape how we grow this function globally.
Confidently helping our clients navigate one of the biggest shifts in how the legal business operates - from evaluating the ROI and impact of AI to clearly mapping how AI will impact different practice areas
What you bringYou come from the world of law; but you've never been content with how things have always been done. You may have started out at a top-tier law firm. Maybe you've worked in a corporate legal team, seeing thorny operational problems from the inside. Perhaps you've even tried disrupting the status-quo through a legal tech company, or ventures of your own. Either way, you've had experience beyond the traditional legal career path. Either way, you know how legal teams think, work, and (sometimes) struggle and you're ready to help them level up with technology.
You'll thrive in this role if you:
Have a background in law, with experience at a top-tier firm or in-house legal team.
Are tech-curious and product-savvy. Not necessarily a coder, but passionate navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity .
Communicate clearly and confidently with diverse stakeholders, both lawyers and engineers. I.e. translating across disciplines is second nature to you.
Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast-moving environment.
Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies
Are proactive, self-directed, and comfortable juggling multiple client relationships at once.
Care deeply about quality, but don't get stuck in perfectionism - you get things done, and you make them better over time.
What's in it for you
Global collaboration: Partner with teams and clients across the US, Stockholm, London, and Sydney.
Competitive package: Comprehensive salary, benefits, and tools for success.
Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
In-person environment: New York City, Chicago, Denver, and Houston office designed for ambitious builders.
Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision
Multiple medical plan options through Aetna and Kaiser Permanente
HSA or Healthcare FSA (based on plan selection)
Dental plans via MetLife
Vision coverage through VSP Vision Care
Family Support
Generous parental leave
Free access to Maven Clinic
Dependent Care FSA
Free One Medical membership for employees and dependents
Additional Perks
Pre-tax commuter benefits
Life Insurance + STD/LTD
401(K) with generous company match
Unlimited PTO
Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more
