Bachelor's degree in human resources, business administration, or related field preferred.
5+ years of experience in leave administration.
Strong knowledge of FMLA, ADA, and state/local leave laws.
Sound decision-making and critical thinking skills.
Excellent customer service skills.
Strong written and verbal communication skills.
Ability to work independently and collaboratively.
Ability to handle sensitive information with discretion.
Proficient in Excel.
Responsibilities
Administer leave policies and procedures, including FMLA, ADA, and state/local laws.
Process leave requests and documentation in a timely manner.
Gather and analyze information to determine employee eligibility for leave.
Approve or deny leave requests using sound judgment.
Communicate with employees and managers regarding leave-related issues.
Provide training on leave policies and procedures.
Maintain leave records and reports.
Stay updated on changes to leave laws and regulations.
Configure leave administration systems based on client requirements.
Perform system testing and user acceptance testing (UAT).
Troubleshoot configuration issues with technical teams.
Ensure accurate data integration and file transmissions between systems.
Support client implementations through process testing and issue resolution.
Benefits
Remote work opportunity within the contiguous United States.
Supportive hybrid role with opportunities for training and development.
Engagement with a variety of leave-related laws and policies.
Collaboration with internal teams and external vendors.
Opportunity to work on system configuration and testing.
Full Job Description
Job Description
ConnectBridge, an ancillary business of Cozen O'Connor is seeking a Leave Specialist II. This is a remote role based in the contiguous United States.
The Leave Specialist II is responsible for administering the leave policies and procedures, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and state and local leave laws. The Leave Specialist II is a hybrid role that will also provide support to employees and managers regarding leave-related issues and serve as backup support for the Data Leave Specialist by reviewing and analyzing leave-related reports, troubleshooting workflow issues, and assisting with technical onboarding activities for new clients.
Responsibilities
Administer leave policies and procedures, including the FMLA, the ADA, the PWFA and state and local leave laws.
Process leave requests and documentation timely.
Gather and analyze information to determine employee eligibility for leave.
Approve or deny leave requests, using sound, inclusive reasoning and judgment.
Communicate with employees and managers regarding leave-related issues.
Provide training to employees and managers on leave policies and procedures.
Maintain leave records and reports.
Stay up-to-date on changes to leave laws and regulations.
Performs additional duties assigned to support departmental and organizational objectives.
Configure leave administration systems based on client requirements.
Validate leave plans, absence codes, eligibility rules, workflows, and notifications.
Perform system testing and user acceptance testing (UAT).
Troubleshoot configuration issues and work with technical teams to resolve defects.
Ensure accurate data integration and file transmissions between systems.
Support client implementations through process testing, system validation, and issue resolution, including coordination with internal teams and external vendors as needed.
Qualifications
Bachelor's degree in human resources, business administration, or a related field (preferred).
5+ years of experience in leave administration.
Strong knowledge of the FMLA, the ADA, and state and local leave laws.
Sound decision making capabilities and critical thinking skills.
Excellent customer service skills.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to handle sensitive information with discretion.
Strong knowledge and application of Excel.
The salary range for this role is $85,000 - $105,000 and represents the Firm's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate's relevant experience, qualifications and location.
