Minimum 5 years' experience in FMLA, ADA, Workers' Compensation, or disability services.
Deep knowledge of leave of absence programs and relevant regulations.
Strong technical skills with proficiency in multiple systems.
Detail-oriented with the ability to manage multiple priorities.
Excellent verbal and written communication skills.
Strong customer service orientation, especially in difficult situations.
Ability to navigate a highly matrixed environment.
Responsibilities
Serve as the main client contact for strategic integration and expansion opportunities.
Identify and solve complex problems with a proactive approach.
Lead client/site meetings and task forces to support strategic goals.
Manage multiple lines of service and clients effectively.
Act as an escalation point for client issues.
Consult with Medical, Legal, or Compliance departments on regulations and practices.
Administer and maintain the company's leave of absence programs.
Benefits
Medical, dental, and vision insurance.
Life and disability insurance.
401(k) program with company match.
Paid holidays and vacation time.
Company-sponsored wellness program.
Employee Assistance Program (EAP).
Access to virtual primary care and behavioral health services at no cost.
Full Job Description
As a Full Time Leave Management Program Manager, you'll provide care to client employees in our Health Center located in Detroit, MI.
Consistent Schedule: Monday-Friday, 6:00 AM-2:00 PM, with some flexibility in start time.
Make an Impact: Coordinate workers' compensation claims, FMLA, and short- and long-term disability while supporting injured employees and facilitating their safe return to work.
Bring Your Expertise: Apply your knowledge of workers' compensation, Michigan regulations, and detailed case management while partnering with HR, supervisors, insurance carriers, and safety teams. Experience in a union environment is a plus!
What You'll Do
Serves as main client contact on strategic integration and expansion opportunities, proactively identify client needs related to healthcare trends.
Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
Owns client/site meetings, committees, and task forces to support strategic initiatives and goals.
Demonstrates the ability to effectively manage complex multiple lines of service and clients.
Escalation point for clients.
Consults with Medical, Legal or Compliance departments regarding regulations, practices act, practice law, certification requirements etc.
May be asked to complete ad hoc projects.
Minimum 5 years' experience working with FMLA, ADA, Workers' Compensation, disability services or similar; knowledge of governing regulations and medical terminology.
Expert in leaves administration and client knowledge.
Subject matter expert on all Company leaves of absence programs, policies and procedures, including leave benefits and matters regarding eligibility, coverage and provisions
Administers and maintains the company's leave of absence programs (STD, LTD, FMLA, ADA, Personal, Military)
Develops and maintains process for ensuring compliance with all government regulations (federal, state & local), including but not limited to ADA and FMLA, and ensures that program objectives are in line with the overall goals of the organization
Responsible for staying current with all state & local leave programs and sick banks and ensuring compliance with all federal and state laws and company policies
Partners with the cross-functional stakeholders on the development and delivery of training programs and job aids for team members. managers, and back-office support teams.
Optimizes partnership and collaboration with the company's Third Party Administer to streamline processes and drive efficiency
Collaborates with internal and external stakeholders to develop and implement leave reporting to identify trends and opportunities
Partners with functional partners in Employee Relations, HRBP's, Benefits, Risk Management and Legal as needed for escalated cases or complex leaves
What You'll Bring
Minimum 5 years' experience working with FMLA, ADA, Workers' Compensation, disability services or similar; knowledge of governing regulations and medical terminology.
Deep knowledge of leave of absence programs, as well as ability to stay current on evolving state, local and federal laws.
Strong technical skills and the ability to work in several systems.
Detail orientated and able to manage multiple priorities at the same time.
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully and developing alternate solutions as needed.
Excellent verbal and written communication skills.
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations in a professional manner.
Ability to effectively navigate a highly matrixed environment to get work done and achieve results.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
About Premise Health
Premise Health is a healthcare company that provides onsite and nearsite health and wellness services to employers and their employees. The company offers a range of services, including primary care, occupational health, pharmacy, and wellness programs. Premise Health operates over 600 health centers across the United States and serves over 275 of the Fortune 1000 companies. The company was founded in 2014 and is headquartered in Brentwood, Tennessee.
