ResponsibilitiesThe Job At-A-Glance:We are excited to add a
Leasing Professional to our
CLS Living family. As a Leasing Professional, you will be an essential part of our team, delivering
first-class customer service to prospects and residents. You will handle resident requests promptly and professionally while creating a welcoming and professional office environment that reflects our company's commitment to excellence.
Key Responsibilities:Property Administration- Assist with maintaining and improving property curb appeal and cleanliness.
- Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively.
- Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases.
- Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking.
- Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
- Keep the office, common areas, grounds, and model units clean and professional at all times.
- Provide support by filling in for other team members and assist with after-hours emergencies as needed.
Customer Experience & Sales- Ensure all online presence-including website, listing sites, social media, and marketing materials-are current, professional, and engaging.
- Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management.
- Assist Managers in planning, advertising, and managing resident functions and community events.
- Coordinate on-campus advertising events and build partnerships with schools and student organizations.
- Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships.
- Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.
- Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.
- Ensure property management software is accurate and up to date.
- Perform lease processing, administration, and other related administrative tasks as required.
May not be all inclusive.
QualificationsQualifications- Two to Three years in a sales or customer service role.
- Excellent written and verbal communication skills.
- Strong organization and analytical skills.
- Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
- Exceptional customer service skills.
- Ability to market and sell the community.
- Excellent time management and ability to prioritize work.
Who You AreWe're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will:
- Be a passionate mentor and team builder, invested in the growth and development of others.
- Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
- Have a personal drive to excel, grow within the company, and take ownership of their role.
- Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
- Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity.
We conduct criminal background and drug screening.
Pay RangeUSD $11.00 - USD $11.00 /Hr.
