Learning & Development Lead - OperationsRole OverviewThe Learning & Development Lead owns training and readiness for Physical Intelligence's robot operator workforce.
This person is responsible for designing and running the systems that take a new operator from candidate work trial through their first 30-60 days, with the goal of getting people productive quickly while maintaining a high quality bar.
They also own ongoing training as the work changes. When researchers introduce new robot workflows, tasks, tools, or operating procedures, the Learning & Development Lead translates those changes into training that can be rolled out quickly and consistently across the operation.
This is a highly operational training role. We are looking for someone who has built or owned training programs for hourly or frontline employees and knows how to turn complex work into a simple, repeatable learning process.
ResponsibilitiesOperator Trials & Readiness- Own the operator work-trial program and ensure candidates are evaluated consistently.
- Maintain clear trial standards, evaluator guidance, and scoring criteria.
- Partner with recruiting and operations to continuously improve what the trial predicts about future operator success.
New-Hire Onboarding- Build and run onboarding from day one through the first 30-60 days.
- Define what an operator should know and be able to do at each stage of ramp.
- Create training plans, checklists, certification steps, and readiness milestones.
- Identify struggling operators early and create clear paths for remediation.
- Continuously improve time-to-productivity for new hires.
New Workflow Training- Partner with researchers and operations teams when new robot tasks, systems, or processes are introduced.
- Learn new workflows quickly and translate them into clear training materials and operating instructions.
- Design the rollout plan needed to train a large operator population quickly.
- Track who has been trained and verify that the training actually resulted in correct execution.
- Maintain consistency as training expands across shifts, teams, and locations.
Training Operations- Maintain a clear training calendar and ensure training happens when required.
- Coordinate trainers, operators, shift leads, and researchers.
- Keep training materials current as workflows change.
- Build repeatable processes so training does not depend on tribal knowledge.
- Track training completion, readiness, and performance metrics.
Continuous Improvement- Use operator performance data and feedback to identify gaps in training.
- Work with operations leaders to understand recurring quality or productivity issues.
- Determine whether problems are caused by training, instructions, process, tooling, or something else.
- Continuously simplify and improve how operators learn.
What We're Looking For- Experience owning training, onboarding, or workforce development programs for hourly or frontline employees.
- Demonstrated ability to get new employees productive quickly.
- Experience building structured ramp programs with clear milestones and standards.
- Strong operational organization and follow-through.
- Able to turn ambiguous or technical workflows into simple, teachable processes.
- Comfortable managing trainers, who are responsible for training large groups of people on new procedures under tight timelines.
- Strong written and verbal communication.
- Able to work effectively with both highly technical stakeholders, trainers, and frontline operators.
- Comfortable in an environment where processes and requirements change frequently.
- Uses data and observation to improve training rather than relying only on subjective feedback.
Experience in robotics is not required.
