Full Job Description
Job Summary:
The Lean Site Facilitator is part of a site team of internal resources who will champion and support the adoption of sustainable, repeatable and quantifiable process improvements. These improvements will enhance patient care, quality and safety as well as key business systems, by deploying a process improvement strategy utilizing Lean concepts.This individual supports the tactical implementation of a Lean roadmap as developed by the site executive leadership team, as well as for deploying the WellStar Lean Strategy. The role will support Executive Sponsors, Process Owners, physician and administrative leaders, and front-line staff. The role will facilitate improvement projects that deliver sustained and measurable results, and challenge status quo thinking and resolve conflicts within teams to ensure forward progress while breaking down barriers.This position will report directly to the Director, Lean Site Consultant/AVP Operations & Transformational ExCore Responsibilities and Essential Functions:
Deployment of a system wide process improvement strategy utilizing key Lean resources.* Under the direction of the Site Lean Consultant OR Director/Executive Director/AVP of Quality and Safety at their site, with a dotted line to the System Lean Transformation Office, deploy and maintain a standardized WellStar Lean Standard Work process improvement methodology.* Utilize WellStar standardized checklists, roadmaps, standard work instructions, job aids and other tools to support the adoption of sustainable, repeatable and quantifiable process improvements.Management system level strategic Lean initiatives* Communicate regularly and effectively with executive sponsors, team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors and obstacles.* Lead and facilitate improvement events with minimal oversight, including assessment, planning, event facilitation and follow-up/sustaining outcomes. Meeting quality standards and the production of expected deliverables during all phases of the event and project life cycle.* Utilizes strong project management skills for each initiative including: developing clear project A3, proper scoping, timeline management, data collection, and pre-project communication plans. Keeps projects on track and key sponsors informed. Utilize escalation plans and countermeasures when project timelines or outcomes are at risk.* Collect and analyze Lean process data, identifying opportunities, developing solutions, implementing improvements and assist operational management to ensure sustainability.* Gather and track the return on investment.Provide continuity / connectivity between system level departments and initiatives.* Identify and facilitate cross functional improvement opportunities to leverage resources and learnings across the system. Such opportunities may include (but are not limited to) Quality and Safety, EHR implementation and optimization, Clinical Operations, Medical Staff, PI teams, Magnet designation and Baldrige.Performs other duties as assignedComplies with all WellStar Health System policies, standards of work, and code of conduct.Required Minimum Education:
Bachelor's DegreeRequired Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.Additional License(s) and Certification(s):
Lean Certification within 1 Year Required andSix-Sigma and PMP PreferredRequired Minimum Experience:
Minimum three (3) years of experience in a dedicated continuous improvement role utilizing Lean methodology.Required andFive (5) or more years of experience within a healthcare environment Preferred andProven experience consulting and influencing change at the executive level Required andExperience leading complex, multi-site Lean initiatives in healthcare organization(s).Required andExperience in a strong model of coaching and mentoring others in the concepts and tools of Lean.Required andProject Management/Consulting experience in an inpatient hospital environment PreferredRequired Minimum Skills:
Strong demeanor and style to quickly establish credibility throughout any level in the organization.Able to influence positive and sustainable change, within and across, various functional areas.Proven success in partnering with operational leaders to accumulate, analyze, and concisely present data.Formulate actionable plans that are prioritized most closely around key issues and that align with strategic initiatives.Well organized, disciplined and persistent. Driven to overcome complex barriers to achieve objectives.Creative problem-solving, and the initiative to lead and effectively manage change.Well versed in MS 365 Products and project management software.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
