Wolters Kluwer

Lead Technology Product Manager, AI Clinical Decision Support

Wolters Kluwer$118K — $207K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in healthcare, enterprise SaaS, or data-driven products.
  • Strong skills in product discovery, customer research, and metrics-driven decision-making.
  • Ability to translate complex customer issues into intuitive product experiences and clear requirements.
  • Experience collaborating with cross-functional teams including engineering and clinical.
  • Excellent communication and analytical thinking abilities, with strong stakeholder management skills.
  • Curiosity around AI, automation, and responsible product development.

Responsibilities

  • Drive discovery and delivery of AI-enabled clinical support capabilities.
  • Translate clinician and customer needs into product requirements and roadmaps.
  • Shape user experiences to aid clinicians in asking questions and finding information efficiently.
  • Collaborate with engineering, design, and clinical teams throughout the product lifecycle.
  • Define metrics to measure adoption, engagement, and user satisfaction.
  • Validate user needs and product direction through customer feedback and analytics.
  • Communicate product priorities and trade-offs to stakeholders.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
Full Job Description

Build trusted AI experiences that help clinicians getfrom question to answerfaster.

As Senior Product Manager, AI Clinical Decision Support, you will play a core role in developing AI-enabled experiences for UpToDate's core clinical decision support products. Working under product leadership, you will own discovery and delivery for defined capabilities that improve how users ask clinical questions, navigate evidence-based content, and engage with trusted answers.

This role focuses on building useful, responsible, and engaging AI product experiences that support clinical judgment and strengthen the core UpToDate experience.

What You'll Do

  • Drive discovery and delivery for defined AI-enabled clinical decision support capabilities.

  • Translate clinician, customer, and business needs into product requirements, experiments, roadmap priorities, and measurable outcomes.

  • Shape experiences that help clinicians ask questions, find relevant information, understand clinical context, and move from question to action with confidence.

  • Partner with engineering, design, clinical, content, analytics, customer-facing, and commercial teams from discovery through launch and iteration.

  • Define success metrics tied to adoption, engagement, trust, user satisfaction, workflow impact, and business value.

  • Use customer conversations, concept tests, analytics, and feedback tovalidateuser needs and product direction.

  • Make product decisions that balance customer value, usability, clinical trust, technical feasibility, speed, cost, and responsible AI considerations.

  • Communicate roadmap priorities, rationale, risks, and tradeoffs clearly across teams and leadership.

What You'll Bring

  • 5+ years of product management experience in healthcare, enterprise SaaS, content products, search, workflow, or data-driven products.

  • Strong product discovery and execution skills, including customer research, experimentation, roadmap development, and metrics-driven decision-making.

  • Experience translating complex customer problems into intuitive product experiences, clear requirements, and measurable outcomes.

  • Ability to partner closely with engineering, design, clinical, content, analytics, commercial, and customer-facing teams.

  • Strong communication, analytical thinking,stakeholder-management, and influencing skills.

  • Curiosity and learning agility around AI, automation, emerging technologies, and responsible product development.

  • Ability to operate in ambiguity and make sound product decisions in complex, regulated healthcare environments.

Preferred Background

  • Experience with AI-enabled, data-driven, search, content, knowledge, or decision-support products.

  • Practical understanding of generative AI, retrieval-based systems, recommendation systems, workflow automation, or applied machine learning concepts.

  • Experience with clinical decision support, healthcare content, point-of-care tools, orprofessional-informationproducts.

  • Familiarity with human-in-the-loop workflows, responsible AI practices, model evaluation, or trust and safety considerations.

What Success Looks Like

  • AI-enabled CDS experiences help usersget torelevant, trusted information faster.

  • New capabilities improve adoption, engagement, user satisfaction, and measurable customer value.

  • Product teams have clear priorities, validated learnings, and actionable success metrics.

  • AI experiences are designed withappropriate transparency,evidencegrounding, and responsible use practices.

Compensation:

$118,300.00 - $207,400.00 USD

 

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About Wolters Kluwer

Wolters Kluwer N.V. is a global information services company. The company provides information, software, and services to legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare professionals. Wolters Kluwer has operations in over 40 countries and employs approximately 19,500 people worldwide. The company is headquartered in Alphen aan den Rijn, Netherlands.
Learn more about Wolters Kluwer
Size
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Founded
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