Lead Specialist, Delivery Management

KPMG

$95K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience supervising or managing delivery teams; project management is a plus.
  • Bachelor's degree or 5 years of relevant operational or delivery experience.
  • Proficient in Microsoft Office Suite.
  • Strong communication skills with ability to convey ideas succinctly.
  • Ability to work independently in a target-driven environment.
  • Collaborative with strong analytical skills and attention to detail.
  • Authorized to work in the U.S. without sponsorship.

Responsibilities

  • Lead and manage analyst performance and review processes as Performance Management Leader.
  • Oversee the Professional Development process within the Operations Capability Centre.
  • Provide coaching, mentoring, and feedback to analysts based on dashboard reviews.
  • Participate in recruiting and onboarding analysts along with mobilization and training support.
  • Drive innovation and best practices in AI and automation across projects.
  • Champion organizational change and implement KPMG HR policies across OCC activities.
  • Uphold KPMG’s professional work environment through integrity and responsibility.

Benefits

  • Comprehensive medical and dental plans.
  • Vision coverage and life insurance.
  • 401(k) plans with potential employer contributions.
  • Personal well-being benefits focused on mental health support.
  • Paid time off (PTO) including two holiday breaks per year.
Full Job Description
KPMG is currently seeking a Lead Specialist in Managed Services to join our Managed Services practice.

Responsibilities:
  • Lead a cohort of analysts, acting as their Performance Management Leader (PML), and manage ongoing performance and formal review processes
  • Oversee the Professional Development (PD) process, setting performance objectives and standards within the Operations Capability Centre (OCC)
  • Provide coaching, mentoring, and performance feedback to Analysts, regularly reviewing dashboards for necessary follow-up
  • Participate actively in recruiting and onboarding analysts, supporting engagement mobilization, and training
  • Drive and share best practices in AI, automation, and innovation across engagements, and lead key MS OCC programs like Lakehouse Day and Community Impact Day
  • Champion organizational change and ensure implementation of KPMG HR policies, leading capability programs, and supporting OCC-wide activities
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:
  • Minimum five years of recent experience supervising or managing delivery teams is required; project management experience is desirable
  • Bachelor's degree from an accredited college or university or a minimum of five years of experience supporting client engagements in an operational and/or delivery capacity
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook and more)
  • Excellent oral, verbal, and written communication skills, including the ability to communicate ideas quickly and effectively through written narratives and diagrams; adaptable and strong collaboration skills
  • Demonstrated ability to work independently and successfully in a target driven operational environment
  • Adaptable and strong collaboration skills with excellent analytical skills and attention to detail.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M217ADV_3_26

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Similar Jobs

More Jobs at KPMG

More Business Services Jobs

Find similar Lead Specialist, Delivery Management jobs: