JP Morgan Chase & Co.

Lead Software Engineer - Reliability & Support

JP Morgan Chase & Co.$130K — $155K *
Plano, TX 75024In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in software solutions execution and technical troubleshooting.
  • Expertise in data-driven analytics for improving application reliability and service levels.
  • Proven ability to design and produce complex architecture and design artifacts.
  • Skilled in analyzing large datasets for continuous software improvement.
  • Experience with AI-assisted software development tools and standards for validation.
  • Understanding of Agentic AI frameworks for automating environment management functions.
  • Proficient in coding with Java and/or Python, with experience in cloud environments.

Responsibilities

  • Lead the design and delivery of technology products for the payments sector.
  • Drive improvements in application reliability using data analytics.
  • Develop architecture artifacts that align with software design constraints.
  • Analyze and visualize diverse datasets for application enhancements.
  • Identify and resolve hidden technical problems proactively.
  • Contribute to community practices around emerging technologies.
  • Foster a diverse and inclusive team culture focused on respect.

Benefits

  • Access to extensive training and certification opportunities in software engineering.
  • Participation in initiatives that explore and adopt new technologies.
  • Opportunities for mentorship and career development within technical teams.
  • Engagement in diversity, equity, and inclusion programs across the organization.
  • Flexible work environment with potential for remote collaboration.
Full Job Description
JOB DESCRIPTION

As a Lead Software Engineer at JPMorgan Chase within the Test Integration and Implementation Payments Technology Team in the Corporate & Investment Bank line of business, you serve as a seasoned member of an agile team to support, design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible leading critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Required qualifications, capabilities, and skills

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
  • Leads initiatives to improve the reliability and stability of the applications and platforms using data-driven analytics to improve service levels, proactively identifying and solving technology-related bottlenecks in areas of expertise
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Adds to team culture of diversity, equity, inclusion, and respect.
  • Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
  • Ability to apply Agentic AI frameworks to automate and augment core Environment Management functions such as intelligent incident detection and remediation, automated root cause analysis, predictive alerting, self-healing infrastructure, runbook automation, and observability enrichment to reduce toil and accelerate MTTR.
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls. 
    Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices.

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and proficient applied experience.
  • Hands-on practical experience in system design, application development, testing, and operational stability
  • Proficient in coding in one or more languages (Java and/or Python)
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud i.e. Kubernetes and Amazon Web Services
  • Experience with monitoring tools like Geneos, Dynatrace, Datadog.
  • Develop and maintain Splunk dashboards, reports, and alerts .
  • Experience with ticketing systems, such as ServiceNow and Jira Service Desk
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
  • Overall knowledge of the Software Development Life Cycle
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

    Preferred qualifications, capabilities, and skills

  • xperience building reliability automation for large-scale integration and test environments.
  • Experience implementing automated remediation, self-healing patterns, or runbook automation.
  • Experience designing governance for AI-assisted engineering usage, including traceability and audit requirements.
  • Experience building observability enrichment and alert quality improvements to reduce noise and accelerate recovery.
  • Experience mentoring engineers and leading technical initiatives across multiple teams.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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