UnitedHealth Group

Lead Software/ DevOps Engineer - Remote (EST/CST)

UnitedHealth Group$112K — $193K *
US-AnywhereRemote in Basking Ridge, NJ
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or Information Technology, or 6+ years of software engineering experience
  • 8+ years of experience in Java programming
  • 5+ years in lead production support for critical customer-facing applications
  • 3+ years leading P1 and P2 incident responses
  • 3+ years in public cloud platforms like AWS, Azure, or GCP
  • 2+ years with Docker and Kubernetes
  • 1+ year in automation scripting with Python or Bash

Responsibilities

  • Lead production support for critical customer-facing applications
  • Coordinate deployment planning and execution for application releases
  • Manage change requests during the implementation lifecycle
  • Facilitate P1 and P2 incident response efforts, ensuring effective communication
  • Drive Root Cause Analysis and corrective action planning
  • Plan and execute Disaster Recovery exercises across environments
  • Collaborate with Engineering and DevOps to address security vulnerabilities

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contributions
  • Development opportunities for career growth
Full Job Description
Primary Responsibilities:

  • These represent a significant portion of the day-to-day work and require candidates with strong production operations, incident management, release management, disaster recovery, and service reliability experience.
  • Lead production support activities for critical customer-facing applications and services.
  • Coordinate application release activities, deployment planning, implementation execution, and post-release validation.
  • Manage change requests throughout the approval and implementation lifecycle.
  • Lead or coordinate P1 and P2 incident response efforts, including war room facilitation and stakeholder communications
  • Drive Root Cause Analysis (RCA) activities and ensure corrective actions are implemented.
  • Present incident reviews and service improvement recommendations to leadership teams.
  • Plan, coordinate, and execute Disaster Recovery (DR) exercises across Stage and Production environments.
  • Partner with Engineering and DevOps teams to identify and remediate security vulnerabilities and compliance findings.
  • Coordinate monthly security scanning and remediation activities with QA and partner teams.
  • Support operational governance activities, including service reviews, PLM reviews, and reliability initiatives.
  • Maintain CMDB and Configuration Item (CI) documentation and operational records.
  • Manage operational forecasts, capacity planning, and health service reporting.
  • Collaborate with third-party vendors and external partners to resolve service requests and production issues.
  • Review upcoming infrastructure and application changes to ensure operational readiness and risk mitigation.
  • Support cloud platform operations, including Kubernetes, Kafka, GCP, and HCP Console technologies.
  • Coordinate onboarding of Kafka topics, event streams, and related data integrations.
  • Drive continuous improvement initiatives focused on automation, reliability, performance, and operational efficiency.


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in Computer Science or Information Technology or 6+ years of software engineering experience
  • 8+ years of experience in object-oriented programming language JAVA
  • 5+ years' experience as a lead production support for critical customer-facing applications and services.
  • 3+ years of leading or coordinating P1 and P2 incident response efforts, including war room facilitation and stakeholder communications
  • 3+ years of experience with any one public cloud platform like AWS or Azure or GCP
  • 2+ years of experience with container technologies like Docker and Kubernetes
  • 1+ years of experience with automation and scripting tools such as Python and Bash


Preferred Qualifications:

  • Excellent communication and interpersonal skills, with the ability to work collaboratively with development teams, stakeholders, and management
  • Experience in problem-solving skills on complex technical issues and a proactive attitude towards identifying and addressing potential issues
  • Experience with public cloud platforms, hybrid cloud environments, and migration strategies
  • Experience with REST API design, micro services, and event driven architecture
  • Experience with configuration and deployment management tools such as Ansible, Terraform
  • Experience with configuration and maintenance of services such as load balancers, relational & NoSQL databases, and messaging systems
  • Experience in monitoring and alerting tools such as Datadog, Prometheus, and Grafana
  • Experience with incident response and post-mortem analysis
  • Demonstrated excellent communication and interpersonal skills, with the ability to work collaboratively with development teams, stakeholders, and management


*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will rangefrom $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

#RPO #GREEN

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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