Position: Lead Site Reliablity Engineer (SRE)
Location: New Jersey (hybrid) / or Remote (East Coast)
We are seeking a Lead Site Reliability Engineer makes Hanwha Vision's global cloud platform observable, automated, and reliable. We treat operations as a software engineering problem. You will do hands-on engineering work and set the reliability standard for SRE engineers across our US, Korea, and India teams.
Key Responsibilities- Observability: Own the design and quality of our monitoring stack: Datadog (including APM), Prometheus, Grafana, Tempo, and PagerDuty. Define SLIs and SLOs with product teams, build SLO-based alerting, and cut alert noise so every page is actionable.
- Incident Response: Act as incident commander for critical outages. Own on-call design and escalation paths. Run blameless post-mortems and make sure the follow-up work gets done.
- Automation: Replace manual operations work with code (Go or Python). Automate scaling (Karpenter), runbooks, and operational checks. Use Terraform and Helm to manage monitoring, alerting, and guardrails as code.
- Release and Change Governance: Help run our release and change management process. Build automated deployment gates that check release conditions and SLOs before changes reach production.
- FinOps: Give teams visibility into what their services cost. Find and drive right-sizing and waste reduction across AWS.
- Security Guardrails: Support security and compliance work with automated controls (for example, just-in-time AWS access) and SOC 2 evidence.
Technical Leadership- Mentor SRE engineers in Korea and India. Review their designs and code and help them grow into senior roles.
- Bring new SRE engineers up to speed on our platform, tooling, and on-call practices.
- Keep reliability practices consistent across every region we operate in.
Required Technical Skills- 8+ years of professional experience in SRE, Production Engineering, or Systems/Infrastructure Engineering, including at least 2 years as a technical lead or mentor.
- Observability: Deep, hands-on experience with Datadog, Prometheus, Grafana, and PagerDuty, including APM, distributed tracing, and SLO-based alerting.
- Incident Management: Has led response to production outages and written post-mortems.
- Automation: Strong programming skills in Go or Python.
- Containers: Production experience operating and scaling Kubernetes (Amazon EKS preferred), including Karpenter and Helm.
- IaC: Strong working knowledge of Terraform.
- Communication: Excellent written and spoken English. Comfortable working across time zones and cultures with teams in Korea and India.
Preferred- Experience with AWS cost management (Cost Explorer, tagging, right-sizing).
- Experience supporting SOC 2 or similar audits.
- Experience troubleshooting performance in Java-based services.
- Working knowledge of Kafka/MSK, DynamoDB, OpenSearch, or caching layers.
TravelSome travel, including to Carlsbad, CA and to our teams in Korea and India.
