Caterpillar, Inc

Lead Site Reliability Engineer

Caterpillar, Inc$128K — $208K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in site reliability engineering, DevOps, QA, or related field
  • Strong experience with Node/Next.js solutions
  • Experience with AWS infrastructure and services
  • Familiarity with Infrastructure as Code (IaC) solutions like CloudFormation and Terraform
  • Proficient with CI/CD solutions such as GitHub and Azure DevOps
  • Extensive coding experience in languages like Python and JavaScript
  • Solid understanding of networking, load balancing, and web application architectures

Responsibilities

  • Monitor and troubleshoot production and QA systems for performance and reliability issues
  • Provide 24/7 on-call support for critical incidents on eCommerce platforms
  • Design and maintain automated deployment processes and tools
  • Collaborate to implement operational best practices
  • Implement monitoring tools and dashboards for real-time system insights
  • Work with developers to identify and fix application code issues
  • Ensure compliance with security and regulatory requirements
  • Continually evaluate and improve systems and processes

Benefits

  • Medical, dental, and vision benefits
  • Paid time off (Vacation, Holidays, Volunteer time, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Career Development opportunities
  • Incentive bonus
  • Disability benefits and Life Insurance
  • Parental leave and Adoption benefits
  • Tuition Reimbursement
Full Job Description

Career Area:

Technology, Digital and Data

Job Description:

Job Summary:
As a Lead Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of our eCommerce platform systems and infrastructure. You will collaborate with cross-functional teams to develop and implement strategies to improve system stability, automate repetitive tasks, and enhance service delivery. 

If you have a passion for delivering reliable, high-performance services and thrive in a fast-paced environment, we'd love to hear from you. Apply now to join our team as a Site Reliability Engineer! 


What You Will Do:

  • Monitor and troubleshoot production and QA systems to identify and resolve performance, scalability, and reliability issues proactively. 
  • Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems 
  • Design, implement, and maintain automated processes and tools to streamline deployment and release processes. 
  • Collaborate with cross-functional teams to define, document, and implement operational processes, best practices, and procedures. 
  • Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues. 
  • Work closely with developers to identify and fix bugs and performance bottlenecks in the application code. 
  • Ensure that systems and infrastructure comply with security, compliance, and regulatory requirements. 
  • Continuously evaluate systems and processes to identify areas for improvement and implement changes as needed. 


What You Will Have:

  • Effective Communications: Strong understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
  • Performance Measurement and Tuning: Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
  • Software Release Management: Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools.
  • Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.

Considerations for top Candidates: 

  • 6+ years of experience in site reliability engineering, DevOps, QA, or a related field. 
  • Strong experience with node / next.js solutions 
  • Experience with AWS infrastructure and services 
  • Experience with IaC solutions like Cloudformation and Terraform 
  • Experience with CI/CD solutions - Github, Azure DevOps 
  • Strong troubleshooting and critical thinking skills 
  • Extensive experience in one or more programming languages, such as Python (preferred), Javascript (preferred). 
  • Solid understanding of networking, load balancing, and web application architectures. 
  • Experience with containerization technologies, such as Docker and Kubernetes. 

Additional Details:

  • This position has the option to be based out of either our Chicago, IL or Peoria, IL offices.
  • Relocation assistance is NOT available for this position
  • Visa sponsorship is NOT available with this position.

 

Summary Pay Range:

$128,470.00 - $208,770.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

  • Medical, dental, and vision benefits*

  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

  • 401(k) savings plans*

  • Health Savings Account (HSA)*

  • Flexible Spending Accounts (FSAs)*

  • Health Lifestyle Programs*

  • Employee Assistance Program*

  • Voluntary Benefits and Employee Discounts*

  • Career Development*

  • Incentive bonus*

  • Disability benefits

  • Life Insurance

  • Parental leave

  • Adoption benefits

  • Tuition Reimbursement

       

* These benefits also apply to part-time employees

 

 

 

 

 

 

Visa Sponsorship is not available for this position.

 

 

Posting Dates:

August 31, 2026 - September 8, 2026

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey at Caterpillar, Inc.? Explore our career portal for the latest job opportunities.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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