Career Area:
Technology, Digital and Data
Job Description:
Job Summary:
As a Lead Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and performance of our eCommerce platform systems and infrastructure. You will collaborate with cross-functional teams to develop and implement strategies to improve system stability, automate repetitive tasks, and enhance service delivery.
If you have a passion for delivering reliable, high-performance services and thrive in a fast-paced environment, we'd love to hear from you. Apply now to join our team as a Site Reliability Engineer!
What You Will Do:
- Monitor and troubleshoot production and QA systems to identify and resolve performance, scalability, and reliability issues proactively.
- Participate in the on-call rotation to provide 24/7 critical incident support for eCommerce platform systems
- Design, implement, and maintain automated processes and tools to streamline deployment and release processes.
- Collaborate with cross-functional teams to define, document, and implement operational processes, best practices, and procedures.
- Implement and maintain system monitoring tools and dashboards to provide real-time insights into system performance and identify potential issues.
- Work closely with developers to identify and fix bugs and performance bottlenecks in the application code.
- Ensure that systems and infrastructure comply with security, compliance, and regulatory requirements.
- Continuously evaluate systems and processes to identify areas for improvement and implement changes as needed.
What You Will Have:
- Effective Communications: Strong understanding of communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Technical Troubleshooting: Extensive knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
- Performance Measurement and Tuning: Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication.
- Software Release Management: Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools.
- Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability.
Considerations for top Candidates:
- 6+ years of experience in site reliability engineering, DevOps, QA, or a related field.
- Strong experience with node / next.js solutions
- Experience with AWS infrastructure and services
- Experience with IaC solutions like Cloudformation and Terraform
- Experience with CI/CD solutions - Github, Azure DevOps
- Strong troubleshooting and critical thinking skills
- Extensive experience in one or more programming languages, such as Python (preferred), Javascript (preferred).
- Solid understanding of networking, load balancing, and web application architectures.
- Experience with containerization technologies, such as Docker and Kubernetes.
Additional Details:
- This position has the option to be based out of either our Chicago, IL or Peoria, IL offices.
- Relocation assistance is NOT available for this position
- Visa sponsorship is NOT available with this position.
Summary Pay Range:
$128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
October 15, 2026 - October 25, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
