SummaryThe role connects the full Services Engineering lifecycle, from bid support through reliable field operation.
Responsibilities- Ensure bids are technically viable, realistically estimated, and supported by documented assumptions, risks, and mitigation actions.
- Work with Product and Application Engineering on upgrade development, design reviews, testing, deployment readiness, and CCN handling.
- Act as the technical focal point for field deployment, providing complete installation and commissioning work packages, prerequisites, test procedures, backups, and field-team briefings.
- Provide second-line technical support for complex installed-base issues, including evidence-based troubleshooting, specialist coordination, RCA support, and recurrence prevention.
- Drive continuous improvement by converting project experience into improved work instructions, estimates, testing methods, training, and lessons learned.
- Provide offshore or on-site technical assistance when required.
- Support the department on activities related to mechanical and hydraulic domain applied in HMH equipment portfolio
- Contribute to support peers and other department activities as indicated by line manager
Required Qualifications- Engineering degree in Automation and Control, Electrical, Mechatronics, Computer Engineering, or equivalent.
- Strong knowledge of Siemens PLCs, SIMATIC Manager, TIA Portal, industrial networks, instrumentation, CIMPLICITY, motors, and variable-frequency drives.
- Strong technical analysis, documentation, planning, risk-management, and cross-functional coordination skills.
- Experience with Drilling and Pressure Control Equipment
Additional Information:Must be legally authorized to work in the United States on a full-time basis, now or in the future, without employer sponsorship for employment visa status.
No relocation assistance.
LocationHouston, TX - JFK
