Shift: 1st shift
City: Solon
Swagelok, Northeast Ohio, USA
Position Summary: A leading global expert in key markets & applications. Responsible for translating technical expertise into business results. This position demonstrates expertise in target markets and applications through various customer-facing channels. Responsibilities include identifying training needs and developing global technical acumen. This position trains both inside and outside the Swagelok organization, consults on new and existing product & solutions development efforts, supports key projects, and collaborates across the organization to strengthen Swagelok's global position as a technical resource and solutions provider. Looked to internally and externally as a trusted thought leader and technical subject matter expert..
Essential Duties & Responsibilities: - Promote and enhance Swagelok's image and reputation as a fluid system expert upon which customers can rely
- Serve in leadership positions on influential industry and standards organization committees
- Partner with marketing communications in developing and representing industry-facing content
- Identify new opportunities through technical knowledge of customer applications
- Consult on the development of new products, services, and training
- Research and develop application expertise across common general industrial markets in which Swagelok products are used as well as future target markets and applications.
- Identify gaps in Swagelok's applications expertise. Develop and execute on a strategy to increase global technical acumen at Swagelok sales and service centers.
- Guide development of specifications and requirements for new/existing Engineering Services offerings
- Develop and deliver training in target applications and markets
- Directs resources towards initiatives and ensures team has appropriate skills
- Continuously develops self through additional training, continued education, and benchmarking opportunities
- Develops the technical capabilities and leadership competencies of the Engineering Services group to effectively lead change initiatives
- Consult with, and collaborate, across the Swagelok commercial organization on specific customer opportunities to achieve strategic outcomes
- Advise on the direction of Swagelok's engineering services offering in relevant
Education and/or Work Experience Requirements: Required: Education: Bachelor of Science in Engineering
Experience:
- Ten (10) years of experience in the use of advanced techniques and the modification and extension of theories, precepts, and practices of a variety of sciences and technical disciplines. Included in those ten years is five (5) years minimum of industry acknowledged expertise in multiple fluid delivery or fluid measurement topics.
- Add in 5+ years of experience working with semiconductor, OEM or FAB customers
Skills:
- Must have research or work experience that establishes the incumbent as an expert in an area related to industry relevant (semiconductor, oil, gas, & chemical, clean energy) fluid system processes, equipment, or components.
- Exceptional communication skills and ability to interact with distributors and customers
- Proven abilities in leadership including evaluating, encouraging, motivating, disciplining, regarding others
- Ability to interpret and understand customer applications in order to develop P&ID and fluid schematics.
- Ability to solve complex problems and complete multiple projects using problem solving methods to make sound engineering decisions.
Critical Competencies: - Learning Agility
- Business Acumen and Global Awareness
- Strategic Mindset
- Enabling Change
- Managing Complexity
- Results Focus
- Customer Orientation
Working Conditions and/or Physical Requirements : - Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.
To apply:
1. Click 'Apply Now' to the role of interest, upload your resume and complete the application.
2. Those that match our qualifications will be contacted to schedule a phone interview.
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