Lead Sales Operations Analyst

$133K — $199K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree/MBA in Business Administration, Engineering, IT, or related field.
  • 3-5 years of operations experience.
  • 2-4 years in process improvement focused environments.
  • Consulting experience preferred.
  • Knowledge of Oracle CRM system.

Responsibilities

  • Analyze and structure complex sales transactions.
  • Evaluate deal profitability, risk, and compliance.
  • Oversee analysts and drive process improvement within the deal desk.
  • Guide sales teams on deal structuring and approvals.
  • Collaborate with multiple departments to ensure deal compliance.
  • Coordinate cross-functional approvals and resolve issues.
  • Streamline deal desk processes to improve efficiency.

Benefits

  • Access to healthcare and life insurance plans.
  • Disability benefits included.
  • 401(k) plan with company match.
  • Potential for annual bonuses and sales incentives.
Full Job Description

Primary Duties / Responsibilities:

  • Analyzing and structuring complex sales transactions to align with company policies and customer needs.

  • Evaluating deal profitability, risk, and compliance.

  • Oversight of other analysts, and for training and process improvement within the deal desk itself.

  • Providing guidance and support to sales teams on deal structuring, pricing, and approvals.

  • Working closely with sales, finance, legal, sales operations, and other departments to ensure deal is structured according to corporate policies.

  • Coordinating approvals and resolving issues cross functionally

  • Streamlining deal desk processes and workflows to improve efficiency and reduce sales cycle times.

  • Identifying and implementing best practices for deal management.

  • Analyzing deal data, and creating reports to provide insight into deal pipeline and performance.

  • Ensuring deals comply with company policies, legal requirements, and revenue recognition standards.

  • Identifying and mitigating potential risks associated with deals.

  • Work with a sense of urgency and quickly identify root cause of issues in process, policy, system, data and engage with functional owners to resolve.

  • Collect data and information to further standardize the deal formation process. Identify opportunities to automate elements of the deal desk and improve operational execution.

Preferred Qualifications:

Knowledge, skills, abilities, and related work experience

  • Ability to interact effectively with executives, functional peer groups and subordinates to gain commitment and cooperation from others, especially those in other departments with competing priorities

  • Excellent oral and written communications skills, as well as excellent presentation skills; ability to lead meetings internally and externally and executive briefings.Often takes a leading role in senior level presentations with management teams

  • Ability to manage multiple initiatives in parallel

  • Understanding of cross functional process knowledge to drive efficiency into quote to cash processes

  • Strives to improve performance and to have a significant impact on department27s success

  • Demonstrates strong analytical skills

  • Articulate compelling qualitative and quantitative business cases for process improvement

  • Effectively gives direction to team members to accomplish complex deals

Functional/Technical (education, certifications, and training)

  • Bachelor27s degree/MBA from an accredited college/university in Business Administration, Engineering, IT, or a related field

  • 3-5 years of Operations experience

  • 2-4 years of experience in a process improvement focused environment

  • Consulting experience preferred

  • Knowledge of Oracle CRM system

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. NY generally ranges: $116,936-$175,404 CA generally ranges: $133,307-$199,961 All other locations fall under our General State range: $116,936-$175,404 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

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