7+ years in a client-facing role (Project Manager, Account Manager, etc.)
Proven ability to build strong client relationships and develop solutions
Exceptional communication and negotiation skills
Results-driven with a track record of meeting objectives
Strong project management and organizational skills
Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
Responsibilities
Lead execution of complex global initiatives, overseeing planning and delivery
Serve as primary client relationship manager, ensuring satisfaction and growth
Collaborate with sales, marketing, and technical teams for integrated solutions
Translate client feedback and market insights into strategic recommendations
Act as global Subject Matter Expert for Nonfood Compounds and related programs
Promote program awareness through webinars and industry events
Benefits
Opportunity to work on high-impact global projects
Collaborative environment with cross-functional teams
Access to professional development and mentorship
Engagement with industry associations and conferences
Chance to influence global strategy and program development
Full Job Description
Job Description
As aLead Project Manager, you will lead the planning, coordination, and execution of the most complex Nonfood Compound projects, ensuring they are delivered on time and within scope. You will serve as the central point of accountability for project performance, collaborating with internal teams and stakeholders to drive successful outcomes and revenue delivery. This role requires a proactive, detail-oriented professional with strong organizational and communication skills, and a passion for operational excellence.
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Responsibilities
Lead the successful execution of complex, high-impact global initiatives, overseeing project planning, resource allocation, risk management, and delivery while mentoring team members and driving project management best practices
Serve as the primary client relationship manager and trusted advisor, building strong partnerships, ensuring client satisfaction, and fostering long-term business growth
Partner cross-functionally with sales, marketing, and technical teams to deliver integrated solutions and exceptional client experiences
Gather and translate client feedback, market insights, and industry trends into recommendations that help shape global strategy and program development
Act as the global Subject Matter Expert (SME) for Nonfood Compounds, PFAS Free, and MOAH Free programs, providing technical expertise, guidance, and thought leadership
Promote and expand program awareness through webinars, industry associations, conferences, and other marketing and business development activities
Qualifications
7+ years of experience in a client-facing role such as Project Manager, Account Manager, Customer Success Manager, or a related position
Proven ability to build strong client relationships, understand business needs, and develop solutions that drive customer success
Exceptional communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels
Results-driven mindset with a demonstrated track record of meeting or exceeding objectives in a fast-paced environment
Strong project management and organizational skills, with the ability to manage multiple priorities and complex initiatives simultaneously
Bachelor's degree in Business, Marketing, or a related field; equivalent professional experience will also be considered
About the Team
From farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries - ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.
About NSF International
NSF International is a global public health and safety organization that provides testing, inspection, and certification services for a wide range of products and industries. The company was founded in 1944 and is headquartered in Ann Arbor, Michigan. NSF International operates in over 175 countries and has offices and laboratories around the world. The company's services include food safety and quality, water quality, environmental health and safety, sustainability, and management systems certification. NSF International is a non-profit organization and is accredited by various regulatory bodies and industry associations.
