Lead Product Manager, ROI and Reporting

MaintainX

$130K — $155K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management, particularly in platform or infrastructure-related roles for Enterprise customers.
  • Experience creating customer-facing analytics or reporting products with knowledge of data modeling and pipeline decisions.
  • Ability to manage cross-team data dependencies, ensuring clarity on requirements that impact customer outcomes.
  • Demonstrated experience working with sales teams during transitions to Enterprise markets, simplifying complex features for senior-level buyers.
  • Successful in expanding product audiences to include senior stakeholders across operations, finance, and EHS functions.
  • Proven ability to make judicious trade-offs on feature scope while balancing speed and comprehensiveness of product delivery.
  • Ability to inspire teams by connecting goals to KPIs and fostering roadmap alignment.

Responsibilities

  • Own the end-to-end development of reporting capabilities using data, user research, and market analysis.
  • Develop reporting and analytics products to serve diverse audiences from frontline managers to enterprise leaders.
  • Manage the ROI narrative for products in collaboration with sales teams, linking customer progress to strategic metrics.
  • Implement both major innovations and smaller enhancements to boost product functionality and sales efficacy.
  • Collaborate with the sales team to help close significant enterprise deals.
  • Motivate a team of designers and engineers to achieve targeted outcomes, tracking success through defined metrics.

Benefits

  • Flexible working environment that supports remote work options.
  • Opportunity for career growth and leadership roles as the product and team expand.
  • Access to cutting-edge technology and tools to enhance product management capabilities.
  • Collaborative culture that values input and fosters team-driven success.
Full Job Description
We are seeking a Lead Product Manager to oversee our Reporting capabilities and how we surface ROI to customers via the MaintainX platform, sitting within the Core division. This role will own an exciting portfolio of products at various stages of maturity, including our in-app Reporting platform and more nascent, AI-powered features that democratize how our customers glean insight from MaintainX through NLI. This role will also own the ROI narrative within our products, helping customers (and our GTM teams) quantify the impact of MaintainX within their operations. To be successful in this role, a candidate will need to be able to balance delivering insight through simplicity for our Mid-Market customers and bringing enough power to our data products to satisfy our most demanding Enterprise customers. If this sounds like you, lets talk! What youll do: - Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX. - Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders. - Own the ROI narrative within our products, partnering with pre- and post-sales teams to understand how measuring customer progress against North Star metrics supports our GTM motion, and building products that support that story. - Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales teams ability to close up-market accounts. - Partner with the sales team to directly help close large deals. - Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics. About you: - 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers. - Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers. - Comfortable navigating cross-team data dependencies - able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes. - Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers. - Track record of expanding a products audience - from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions. - Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution. - Able to inspire and rally a team around a clear vision, strategy, and roadmap - and connect day-to-day work to specific KPIs and business goals. - Strong relationship-builder who can work credibly across all levels, from ICs to executives. - Strong pattern recognition - knows how to apply proven solutions to new contexts without over-engineering.

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