Royal Caribbean Group

Lead, Product Management

Royal Caribbean Group$110K — $130K *
Miami, FL 33186In-Person
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field; Master's degree preferred.
  • 5+ years of experience as a Product Owner or in digital product management, ideally for international or multicultural products.
  • Strong understanding of e-commerce, localization, and customer engagement strategies.
  • Experience in working with cross-functional teams in an agile environment.
  • Excellent communication and stakeholder management skills.
  • Proven ability to manage product backlogs and deliver business-value-driven features.
  • Strong analytical skills with familiarity in web analytics and performance metrics.
  • Experience with user experience and design principles tailored for international audiences.
  • Ability to inspire teams and foster collaboration in product delivery.

Responsibilities

  • Collaborate with senior stakeholders to define and communicate the product vision for international digital offerings.
  • Own and manage the product backlog, ensuring clear definition, prioritization, and alignment with business goals.
  • Translate business needs and market research into detailed user stories and acceptance criteria.
  • Serve as the primary contact for stakeholders regarding product features, roadmap, and timelines.
  • Oversee the end-to-end delivery of digital product features from ideation to ongoing optimization.
  • Advocate for AI-driven solutions and emerging technologies to enhance customer experience.

Benefits

  • Opportunities for career advancement within a global organization.
  • Engagement with international markets and diverse customer needs.
  • Access to cutting-edge digital product initiatives.
  • Collaboration with cross-functional teams in an agile environment.
  • Supportive company culture focused on innovation and teamwork.
Full Job Description
This position will be working onsite from Miami.

Position Summary:

Based in Miami, FL, the Product Owner for International Digital Products will be responsible for defining, prioritizing, and delivering features and enhancements for Royal Caribbean's digital platforms tailored to international markets. This role will focus on maximizing customer value by translating market needs and business objectives into actionable product requirements, ensuring alignment with local preferences, payment solutions, and multilingual support. The Product Owner will collaborate closely with cross-functional teams and stakeholders to deliver high-impact digital solutions.

Essential Duties and Responsibilities
  • Product Vision & Strategy: Collaborate with senior stakeholders to define and communicate the product vision for international digital offerings. Gather and analyze market insights to inform product strategy and feature prioritization.
  • Backlog Management: Own and manage the product backlog, ensuring requirements are clearly defined, prioritized, and aligned with business goals. Work with development teams to deliver features on time and within budget.
  • Requirements Definition: Translate business needs, user feedback, and market research into detailed user stories and acceptance criteria. Ensure features address local market demands, including payment providers, social media integration, and promotional packaging.
  • Stakeholder Engagement: Serve as the primary point of contact for stakeholders regarding product features, roadmap, and delivery timelines. Facilitate regular updates, demos, and feedback sessions with international marketing teams and executives.
  • Delivery & Optimization: Oversee the end-to-end delivery of digital product features, from ideation through launch and ongoing optimization. Monitor product performance using analytics and user feedback to drive continuous improvement.
  • Innovation: Advocate for the adoption of AI-driven solutions and emerging technologies to enhance customer experience and conversion rates.


Qualifications, Knowledge and Skills
  • Bachelor's degree in a related field; Master's degree preferred.
  • 5+ years of experience as a Product Owner or in digital product management, preferably with international or multicultural products.
  • Strong understanding of e-commerce, localization, and customer engagement strategies.
  • Experience working with cross-functional teams in an agile environment.
  • Excellent communication and stakeholder management skills.
  • Proven ability to manage product backlogs and deliver features that drive business value.
  • Strong analytical skills and familiarity with web analytics and performance metrics.
  • Experience with user experience and design principles for international audiences.
  • Ability to inspire teams and promote collaboration in product delivery.


We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

No immigration sponsorship is offered.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry

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