Lead Patient Coordinator

Dermafix Spa

$100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in sales or customer service within the wellness or hospitality sector.
  • Exceptional communication and interpersonal skills to foster client relationships.
  • Ability to understand and anticipate client needs for tailored service.
  • Demonstrated goal-oriented mindset with a passion for achieving sales targets.
  • Knowledge of spa treatments and current wellness trends is advantageous.
  • Self-motivated and proactive, with a vibrant and energetic approach.
  • Strong organizational and time management skills.

Responsibilities

  • Promote and sell spa services, treatments, and packages to clients.
  • Establish and nurture strong client relationships to boost repeat business.
  • Achieve or surpass sales goals by identifying and catering to client preferences.
  • Provide stellar customer service by promptly resolving inquiries and issues.
  • Collaborate with team members to design promotions to enhance customer engagement.
  • Remain informed about spa offerings and industry trends for effective communication.

Benefits

  • Competitive base salary with uncapped commission potential.
  • Opportunities for professional growth in a rapidly expanding company.
  • Dynamic team environment fostering collaboration and creativity.
  • Access to the latest wellness products and treatments for personal use.
Full Job Description
Timeless Spa Center is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Address of the Spa: 937 SW 89th St, Suite B, Oklahoma City, OK 73139

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