Lead Patient Coordinator

Dermafix Spa

$100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales or customer service in the wellness or spa industry
  • Exceptional communication and interpersonal skills
  • Ability to build strong client relationships
  • Motivated to meet and exceed sales goals
  • Familiarity with spa treatments and wellness trends considered an advantage
  • Proactive and self-driven attitude
  • Excellent organizational and time management skills

Responsibilities

  • Promote and sell spa services, treatments, and packages to clients
  • Maintain strong relationships to foster repeat business
  • Meet or exceed sales targets with tailored recommendations
  • Provide excellent customer service and resolve inquiries
  • Collaborate with team on promotions to attract customers
  • Stay informed on spa offerings and industry trends

Benefits

  • Competitive base salary with uncapped commission potential
  • Generous On Target Earnings (OTE) structure
  • Opportunities for professional growth within a rapidly expanding company
  • Full-time position with a weekend shift requirement
  • Dynamic work environment focused on client satisfaction
Full Job Description
As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.

Address of the Spa: 975 Johnson Ferry Rd, Atlanta GA 30342

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