Bachelor's degree in a technical field (engineering or computer science)
Systems Administration/System Engineer experience
Proficiency in Linux operating systems
Experience with Bash and Python scripting
Familiarity with problem tracking tools (ClearQuest, Bugzilla, JIRA)
Strong communication skills for diverse client interactions
Ability to quickly learn new technologies and adapt to advancements
Responsibilities
Provide specialized technical and product support for hosted solutions
Troubleshoot and debug complex software solutions
Improve and maintain installation and configuration procedures
Contribute to and maintain system standards
Research and recommend innovative and automated system administration approaches
Perform daily system monitoring and verify hardware and software integrity
Review system and application logs to ensure availability
Benefits
Professional development opportunities
Collaborative work environment
Exposure to innovative technologies
Potential for automation in workflows
Engagement with diverse client groups
Full Job Description
Job Description
Duties / responsibilities:
- Responsible for providing specialized technical and product support for company hosted solutions, this includes troubleshooting and debugging complex software solutions.
- Improve and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
Qualifications
Qualifications, Experience, Knowledge and Skills:
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
- Systems Administration/System Engineer experience.
- Experience with Linux.
- Experience with Bash/Python.
- Experience with problem tracking tools (e.g. ClearQuest, Bugzilla, JIRA);
- Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflictive situations.
- Ability to quickly learn new technologies and keep abreast of the latest technological advances.
- Experience with JMS (WebSphereMQ or ActiveMQ) is a plus.
- Experience with Operating system-level virtualization (Docker) is a plus.
- Knowledge in area of IT services best practices (ITIL) will be a plus;
