Job FamilyCorporate Development, Strategy and Sustainability
Job Description SummaryLead complex modernization, remediation, transformation, and strategic initiatives by coordinating with cross-functional stakeholders and/or third-parties, identifying risks and dependencies, and ensuring successful delivery of business and technology outcomes. Serve as a trusted advisor to business leaders, product teams, technology partners, and project teams to drive execution, transparency, and continuous improvement across the modernization portfolio and/or third party program.
Job Description Responsibilities
- Support the planning, execution, and implementation of complex modernization, remediation, conversion, and transformation initiatives across business and technology functions and/or with third parties.
- Coordinate activities across business, operations, technology, vendor, and project teams to ensure alignment of deliverables, timelines, dependencies and implementation objectives.
- Develop and maintain project plans, milestone tracking, action logs, and status reporting to support effective delivery management
- Analyze business processes, operational workflows, and system capabilities to identify improvement opportunities, process gaps, and implementation impacts.
- Assess operational, financial, and implementation impacts of modernization initiatives, identifying risks, dependencies, and potential stranded cost exposure to support informed decision-making and improve delivery or administration support outcomes.
- Gather, document, and validate business requirements and operational needs, translating them into clear and actionable implementation recommendations.
- Facilitate meetings, working sessions, and stakeholder discussions to track progress, resolve issues, and support informed decision-making.
- Support business readiness activities, including testing coordination, process documentation, training support, operational transition planning, and post-implementation follow-up.
- Drive delivery issues to resolution and escalate risks, issues, barriers to management as appropriate.
- Prepare dashboards, reports, presentations, and other communications that provide visibility into project status, deliverables, risks, and outcomes.
- May assist in negotiating service agreements and performance/quality metrics; ensure contractual obligations are met.
Qualifications
- Bachelor's degree in business administration, operations management or applicable field, or equivalent experience
- 7+ years of relevant experience
- Experience in successfully leading and executing projects or initiatives that may work with cross functional teams and/or with third party vendors
- Strong understanding of system environments, terminology, and infrastructure
- Excellent written and oral communication skills to interact with staff and management at all levels
- Strong relationship building, negotiation, and facilitation skills
- Problem-solving, decision-making, and organizational skills to manage programs in a complex environment
Preferred Qualifications
- Strong understanding of vendor management concepts, best practices, industry trends, and implementation techniques (e.g. contract negotiations, vendor performance monitoring, vendor pricing methods)
- Project management related certification or designation (PMP, CAPM)
Working Conditions
- Office environment
- Hybrid office environment (Tuesday, Wednesday, Thursday)
- Locations: Cedar Rapids, Denver, Philadelphia
- Occasional travel (
- Travel for internal business meetings, team meetings, training or to visit vendor locations
The Salary for this position generally ranges between $105,000-120,000 annually.
Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant
requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
- Competitive Pay
- Bonus for Eligible Employees
Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
Health and Work/Life Balance Benefits
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
