2+ years in business/commercial analytics or related field
Proficiency in MS Excel & PowerPoint, including V-Lookup
Strong oral, written, and listening communication skills
Ability to understand broader business issues and seek resolution
Proven excellence in customer management and relationship building
Demonstrated potential to lead, coach, and develop self and others
Strong organizational and multitasking skills
Responsibilities
Support customer performance analysis for Total Nicotine Strategy
Assist in developing and tracking account promotions
Manage customer promotional budgets with real-time reporting
Develop analyses and present actionable business recommendations
Provide insights and recommendations within Joint Business Planning
Collaborate on business review development for management
Facilitate cross-functional communication for organizational alignment
Benefits
401(k) plan with company match and additional contributions
Comprehensive health and welfare benefits package
Health Savings Account contributions for high deductible plans
Flexible spending accounts for healthcare and dependent care
Employee assistance program with free counseling sessions
Company paid life and accidental death insurance
Tuition reimbursement and student loan support
On-site health centers and fitness facilities
Charitable giving matching grants program
Extensive training opportunities and career development programs
Paid leave benefits including vacation, sick time, and parental leave
Full Job Description
REYNOLDS AMERICAN has an exciting opportunity for a Lead Manager Customer Planning & Insights in Winston-Salem, NC
Your key responsibilities will include
Support weekly, monthly, quarterly & annual customer performance for all categories within a Total Nicotine Strategy
Assist in the development and tracking of account promotions within the Joint Business Planning process, deploying promotional programs with a dynamic cadence aligned to Reynolds & Customer KPI's.
Manage customer promotional budgets (JBF accrual) and other resource allocations with real-time reporting
Develop analyses and present recommendations to drive timely, fit for purpose and actionable business enhancing opportunities
Provide insights, analyses, and recommendations within the Joint Business Planning process with assigned customers and lead the internal evaluation & benchmarking process to ensure program success.
Collaborate on business review development for management regarding business strategy and brand performance
Support a culture of collaboration, innovation and positive influence on decision making processes
Effectively communicate cross functionally to facilitate organizational alignment
What are we looking for?
2+ years in business/commercial analytics and/or related field.
Proficiency in MS Excel & Power Point (V-Lookup, etc.)
Highly effective oral, written, and listening communication skills delivered in a manner appropriate to the needs of the audience
Ability to understand broader business issues and seek resolution
Strong collaboration skills and the ability to work with a broad range of disciplines, cross-functionally.
Proven excellence in customer management and relationship building
Demonstrated potential to lead, coach, and develop self/others
Strong ability to organize, prioritize and manage multiple projects simultaneously
SALARY AND BENEFITS OVERVIEW
Benefit Information
The following is a general summary of the competitive compensation and benefit plans we offer:
401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
Company contributes an additional three percent to 401(k) whether employee participates or not
Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
Health Savings Account start-up contribution for employees who elect the high deductible health plan
Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
Company paid life insurance of 1x annual base pay ($50,000 minimum)
Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
Tuition reimbursement and student loan support
Dependent Scholarship Programs
Free confidential personal financial counselling service
On-site health centers and 24/7 fitness centers at certain company locations
A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
Health-care concierge service
Volunteer service opportunities
Extensive training opportunities
Company vehicle for eligible employees
Mobile phone allowance for eligible employees
Paid Leave:
Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
Holidays (Nine company recognized and two annual personal holidays to be used at the employee's discretion)
Paid Parental Leave + temporary reduced work schedule opportunity
Funeral Leave
Short-Term Disability Leave
Long-Term Disability Leave
Jury Duty Leave
Military Leave
Released Time for Children's Education
Community Outreach Leave
Other paid leave benefits, as required by state or local law
Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement - it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.
Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!
