Lead Learning & Development (L&D) Associate

QXO

$80K — $110K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years in learning, with instructional design and adult learning theory expertise.
  • 5+ years in a sales or sales support role, understanding sales practices and methodologies.
  • 5+ years in building materials, construction, or waterproofing sectors.
  • Strong knowledge of outside/field sales environments.
  • Project management experience with enterprise-level implementation.
  • Experience aligning learning strategies with sales growth and customer engagement.
  • Proficiency with Learning Management Systems and CRM platforms.

Responsibilities

  • Partner with sales leadership to create sales-focused learning strategies.
  • Implement training programs aligned with go-to-market strategies and product offerings.
  • Forecast and develop strategic roadmaps for annual learning programs.
  • Design and facilitate blended learning tailored to sales roles.
  • Create leadership development pathways for sales managers and high-potential talent.
  • Utilize data-driven insights to evaluate learning effectiveness and optimize training delivery.
  • Own program design and delivery recommendations in collaboration with the business.

Benefits

  • 401(k) with employer match.
  • Medical, dental, and vision insurance.
  • PTO, company holidays, and parental leave.
  • Paid training and certifications.
  • Legal assistance and identity protection.
  • Pet insurance.
  • Employee assistance program (EAP).
Full Job Description
The Lead Learning & Development (L&D) Associate will drive sales-focused learning strategies and training programs that support QXO's outside sales within the Waterproofing Division, aligning development initiatives with evolving business and go-to-market goals. This role partners closely with sales leadership to design, implement, and optimize leadership development, sales enablement, and technology-based learning programs using data-driven insights and industry expertise. What you'll do: • Partner with sales leadership to develop and implement learning strategies that directly support outside/field sales and waterproofing sales teams. • Execute the learning strategy, aligning programs with evolving go-to-market strategies, customer segmentation, and product/service offerings to ensure sales teams are prepared and competitive. • Forecasting annual programs to meet organization growth, developing strategic roadmaps and performing organizational risk analysis. • Recommend and support the design and facilitation of blended learning programs tailored to the sales organizations and various sales roles. • Develop tailored leadership development pathways and upskilling initiatives for sales managers and high-potential talent within sales functions. • Utilize data-driven insights and sales performance analytics to assess learning effectiveness and optimize content, delivery methods, and reinforcement. • Collaborate with the business on current/upcoming initiatives that may/may not require training interventions. Once determination is made there is a need for training, this role owns the strategic program design and delivery recommendations, creating detailed high-level designs, securing approval from the business and maintains program management. • Lead and execute on the corporate learning and development strategies, programs, curriculum, and learning processes, on behalf of the sales organization. Interface and collaborate with sales leadership in the development and implementation of technology-based learning initiatives, that are aligned, efficient, and effective, in relation to the business strategy. What you'll bring: • 7-10+ years of experience in learning, including instructional design, facilitation, delivery methodologies, adult learning theory and current training methods, as well as needs/job task analysis and talent development. Prior leadership experience is preferred. • 5+ years in a sales or sales support role, with an adept understanding of sales practices, selling methodologies, value-proposition alignment, prospecting processes, and go-to-market strategies. • 5+ years or substantial experience in the building materials, construction, or distribution industry with a focus on waterproofing. A keen understanding of the unique workforce and commercial dynamics in this sector. • Strong understanding of sales environments with direct experience supporting or working in outside/field sales role. • Project management experience, managing multiple portfolios or programs, with enterprise-wide implementations amongst stakeholders at various levels. • Experience partnering with sales leadership to align learning strategies with revenue growth goals, sales enablement, and customer engagement outcomes. • Exceptional cross-functional leadership and stakeholder management skills in complex, fast-paced environments. • Proficiency with Learning Management Systems (Cornerstone, Oracle), Salesforce or other CRM platforms and a clear understanding of how sales data and systems integrate into learning and performance strategies. What you'll earn • 401(k) with employer match • Medical, dental, and vision insurance • PTO, company holidays, and parental leave • Paid training and certifications • Legal assistance and identity protection • Pet insurance • Employee assistance program (EAP)

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