LabCorp

Lead IT Business Analyst

LabCorp • $100K — $120K *
Burlington, NC 27215In-Person
Information Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 8+ years in business analysis and technology solutions
  • Experience with enterprise-scale technology implementations
  • Proven leadership in cross-functional initiatives
  • Strong stakeholder management and facilitation skills
  • Ability to translate complex requirements into actionable solutions
  • Experience in evaluating business processes and providing strategic recommendations

Responsibilities

  • Lead complex business analysis for large-scale technology initiatives
  • Partner with leadership to align technology solutions with strategic objectives
  • Conduct requirements discovery through stakeholder engagement
  • Analyze current processes to identify gaps and opportunities for improvement
  • Manage project requirements throughout the lifecycle
  • Collaborate with cross-functional teams to ensure solution alignment
  • Facilitate communication between business and technology stakeholders

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Life insurance and short/long-term disability
  • 401(k) retirement plan
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition reimbursement
  • Employee Stock Purchase Plan
Full Job Description
Labcorp is seeking a Lead IT Business Analyst to join our team in Burlington, NC / Durham, NC.
Work Schedule: Burlington, NC and Durham, NC / Hybrid | Full-time | Reports to: Executive Director, Package Software Support.

Job Responsibilities:

  • Lead business analysis activities for large-scale, complex, and cross-functional technology initiatives, including application enhancements, system implementations, modernization efforts, and process improvements.
  • Partner with business and IT leadership to understand strategic objectives, evaluate solution options, assess impacts and trade-offs, and recommend approaches that support business and technology outcomes.
  • Lead requirements discovery and analysis through stakeholder interviews, workshops, and other elicitation techniques, translating complex business needs into clear functional and non-functional requirements, user stories, use cases, and acceptance criteria.
  • Analyze current-state business processes, systems, workflows, and data flows to identify gaps, risks, dependencies, and opportunities for improvement; define future-state processes and business solutions.
  • Manage requirements throughout the project lifecycle, ensuring they are complete, traceable, testable, prioritized, and aligned with business objectives, while effectively managing scope and requirement changes.
  • Collaborate with product owners, architects, engineering teams, project leaders, and other cross-functional partners to evaluate solution designs, refine backlogs, support delivery, and ensure solutions meet business and technical requirements.
  • Facilitate communication and alignment between business and technology stakeholders, translating complex concepts for technical and non-technical audiences, and proactively addressing risks, issues, dependencies, and competing priorities.
  • Develop and maintain high-quality business analysis of deliverables, including business requirements, process models, solution specifications, data flows, decision documentation, and other supporting materials.
  • Support solution validation and implementation activities, including requirements coverage, test case review, user acceptance testing, defect triage, change readiness, training, and post-implementation evaluation.
  • Contribute to technology roadmap planning, initiative prioritization, portfolio-level decision-making, and continuous improvement efforts across business systems and technology capabilities.
  • Establish and promote consistent business analysis standards, methodologies, tools, templates, and best practices to improve quality and effectiveness across initiatives.
  • Provide leadership, mentorship, and guidance to Business Analysts, including coaching, deliverable reviews, knowledge sharing, and development of business analysis capabilities.
  • Serve as a subject matter expert and trusted advisor on complex business systems initiatives, helping stakeholders navigate ambiguity, evaluate alternatives, and make informed decisions that drive measurable business value.

Minimum Qualifications

  • Bachelor's degree
  • 8 or more years of experience in business analysis, business systems analysis, systems analysis, and technology solutions.
  • 8 or more years of experience analyzing complex business and technical requirements and translating business needs into effective technology solutions.
  • 8 or more years of experience supporting enterprise-scale technology implementations, system enhancements, modernization initiatives, or business process improvement efforts.
  • 8 or more years of experience leading business analysis activities for complex, cross-functional initiatives involving multiple business and technology stakeholders.
  • 8 or more years of experience evaluating business processes, systems, and solution options and providing recommendations aligned with business objectives and technology strategy.
  • 8 or more years of experience partnering with business leaders, technology teams, product owners, architects, and project teams to support solution delivery and achieve strategic and operational objectives.
  • 8 or more years of experience facilitating stakeholder discussions, managing requirements and scope, and influencing decisions across diverse stakeholder groups.

Preferred Qualifications

  • MBA, Computer Science, Data Science, Engineering, Information Technology, Business Administration
  • 8 or more years of experience supporting enterprise transformation, technology modernization, operational excellence, or strategic business initiatives within complex organizations.
  • 8 or more years of experience with solution governance, technology portfolio planning, organizational change management, or enterprise process improvement initiatives.
  • 8 or more years of experience mentoring and developing Business Analysts and providing guidance on complex analysis activities and deliverables.
  • 8 or more years of experience establishing or improving business analysis standards, methodologies, tools, documentation practices, and best organizational practices.
  • 8 or more years of experience working in large, complex, cross-functional, or highly matrixed environments and partnering with business and technology stakeholders at multiple levels

Additional Job Standards

  • Business Systems Analysis Leadership: Demonstrated ability to lead complex business and systems analysis efforts and align business needs with effective technology and process solutions.
  • Strategic Problem Solving: Strong ability to assess complex business challenges, evaluate solution options, and develop recommendations that improve operational effectiveness and business outcomes.
  • Requirements & Process Management: Advanced ability to define, analyze, and manage business and technical requirements, processes, dependencies, and solution objectives across complex initiatives.
  • Stakeholder Influence & Collaboration: Proven ability to build strong partnerships, facilitate alignment, and influence decisions across diverse business, technology, and cross-functional stakeholders.
  • Communication: Strong written and verbal communication skills, with the ability to clearly communicate requirements, recommendations, risks, impacts, trade-offs, and strategic considerations to technical and non-technical audiences.
  • Solution & Business Acumen: Ability to evaluate technology solutions in the context of business objectives, operational needs, risks, and enterprise priorities.
  • Leadership & Mentoring: Demonstrated ability to provide guidance, coaching, and mentorship to Business Analysts while promoting consistent analysis standards and best practices.
  • Adaptability & Continuous Improvement: Ability to navigate ambiguity, manage competing priorities, and identify opportunities to improve business analysis practices, processes, and organizational effectiveness.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here

About LabCorp

LabCorp is a leading global life sciences company that is deeply integrated in guiding patient care through its comprehensive clinical laboratory and end-to-end drug development services. The company provides diagnostic, drug development and technology-enabled solutions for more than 160 million patient encounters annually.
Learn more about LabCorp
Size
70,000 employees
Market Cap
$20.6 billion
Industry
Healthcare
Net Income
$1.5 billion
Founded
1976
5 Year Trend
+11%
Revenue
$13.9 billion
* Ladders Estimates

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