Job Summary
The Lead Informatica Administrator is responsible for the daily operations, administration, and support of Informatica environments across on-premises and cloud platforms. This role ensures optimal platform performance, availability, security, and reliability while managing installations, configurations, upgrades, migrations, troubleshooting, and production support.
Key Responsibilities
• Install and configure Informatica products, including PowerCenter, Informatica Intelligent Cloud Services (IICS), Data Quality (IDQ), MDM, and other related products across on-premises and cloud environments.
• Set up and manage development, testing, and production environments.
• Monitor system health, performance, and resource utilization.
• Manage Informatica services, including upgrades, patches, maintenance, and performance tuning.
• Automate administrative tasks such as backups, monitoring, and log management.
• Apply security patches and fixes to maintain compliance with security standards.
• Manage user access, roles, and privileges in accordance with corporate policies.
• Implement and maintain security policies, including LDAP/Active Directory authentication and encryption.
• Maintain data security protocols to support data privacy and regulatory compliance, including GDPR and HIPAA.
• Monitor job schedules, log files, and error reports to identify potential issues.
• Troubleshoot and resolve system issues, data load failures, and performance bottlenecks.
• Collaborate with support teams, Informatica support, and other vendors to resolve complex technical issues.
• Take ownership of assigned production systems and troubleshoot complex problems to ensure timely resolution.
• Manage and configure Informatica Intelligent Cloud Services (IICS), including data integration, application integration, and API management.
• Ensure reliable and optimized hybrid connectivity between on-premises and cloud platforms.
• Provide guidance and best practices for cloud data integration, migration, and governance.
• Develop and maintain backup and recovery strategies for Informatica environments.
• Regularly test and verify backup integrity and restore systems and data as needed while minimizing downtime.
• Monitor and optimize ETL jobs, data loads, and data processing operations.
• Optimize server performance, memory utilization, and system configurations.
• Analyze workflows and jobs to identify bottlenecks and implement performance improvements.
• Collaborate with ETL developers, data architects, directors, and IT teams to ensure seamless data integration processes.
• Provide technical support and training to users and teams working with Informatica platforms.
• Create and maintain documentation covering environment configurations, operational procedures, and troubleshooting guidelines.
• Plan and execute upgrades of Informatica products across on-premises and cloud environments.
• Manage the migration of on-premises Informatica environments to cloud platforms while ensuring data consistency and minimal disruption.
• Ensure compliance with corporate and regulatory requirements related to data handling, privacy, and security.
• Provide 24/7 on-call infrastructure support to meet business service levels.
Required Qualifications
• College degree in Management Information Systems (MIS), Computer Science, or an equivalent combination of education and experience.
• 7 years of relevant experience.
• ETL experience.
• In-depth experience supporting at least two enterprise infrastructure technology areas, such as data networks, application computing platforms, storage area networks, database system infrastructures, middleware technologies, security infrastructure technologies, or end-user technologies.
• Strong analytical, problem-solving, and logical information organization skills.
• Ability to understand the relationship between business requirements and technology needs.
• Ability to conceptualize and design new or modified infrastructure solutions to meet changing business requirements.
• Ability to work independently and collaboratively in a team environment.
• Strong customer service orientation, initiative, integrity, relationship management, industry awareness, and ability to influence stakeholders.
• Willingness to maintain current technical knowledge and skills in alignment with industry developments.
• Ability to provide 24/7 on-call infrastructure support.
• Willingness to travel as required.
Preferred Qualifications
• Senior Technical Administrator experience.
