Bachelor's degree in Computer Science, IT, Engineering, Business, or related field, or equivalent experience.
5+ years of experience with customer data, marketing technology, or digital experience platforms.
Expertise in Adobe Experience Platform (AEP) and Adobe Experience Cloud, including data ingestion and audience activation.
Experience leading 2+ end-to-end AEP implementations as a Technical Architect.
Hands-on experience with CDPs, DMPs, CRM, Marketing Automation, and analytics.
Proficiency in SQL, ETL/ELT processes, and API integrations.
Excellent communication and stakeholder management skills.
Responsibilities
Lead technology and strategy solution engagements across multi-functional workstreams.
Gain in-depth knowledge of a client's digital experience strategy and customer goals.
Implement data integrations to support client use cases and journeys.
Provide expert consulting services to clients and potential clients.
Collaborate with teams and vendor partners to develop tailored solutions.
Manage multiple client relationships as the primary daily contact.
Conduct business analysis to derive insights from analytics output.
Benefits
Medical, dental, and vision benefits.
401(k) retirement savings plan.
Paid time off, including company and personal holidays.
Paid parental and caregiver leave.
Short-term and long-term disability insurance.
Life insurance and additional wellness opportunities.
Full Job Description
A Lead Enterprise Salesforce Architect is a strategic technology leader who drives digital transformation by designing scalable solutions, guiding architecture and implementation efforts, and delivering measurable outcomes. They combine technical expertise with a client-focused mindset, collaborate across technical and business teams, and lead through both strategic vision and hands-on execution to increase adoption and success.
Responsibilities:
Lead technology and strategy solution engagements across multi-functional workstreams. These engagements involve customer data platform (CDP) or data management platform (DMP), data onboarding and activation, big data strategy, and analytics on Adobe Experience Platform.
Gain in-depth knowledge of a client's digital experience strategy, online business model, and customer goals.
Work with and implement data integrations to support Client customer use cases and journeys
Provide expert consulting services and expertise to clients and potential clients.
Collaborate with our teams and vendor partners to develop solutions to meet client's unique requirements, which include combinations of data, technology, partners, integrations and analytics.
Manage multiple client relationships, serving as the primary daily contact.
Collaborate and guide teams through integration projects with, several partners.
Conduct business analysis – lead process to obtain insight and business strategy from analytics output.
Establish trust and build relationships with clients, and internal and external partners.
Monitor engagement progress and maintain an account status dashboard summarizing all work streams.
Address client's process/operations issues, through needs analysis, and recommend strategies for improvement.
Strong storytelling capability - slideware development, presentation and communication skills.
Lead client business reviews.
Accountable for successful delivery of client commitments.
Manage, and train team of digital solutions specialists.
Maintain a strong interest in rapidly changing trends in the digital marketing space.
Use your skills to make an impact
Required Qualifications
Bachelor's degree in Computer science, Information Technology, Engineering, Business, or a related field, or equivalent experience.
5+ years of experience with customer data, marketing technology, or digital experience platforms.
Expertise in Adobe Experience Platform (AEP), Real-Time Certified Data Professional, and Adobe Experience Cloud, including data ingestion, identity resolution, audience activation, data governance, and personalization.
Experience leading 2+ end-to-end AEP implementations as a Technical Architect, with ownership of solution design, integrations, and delivery.
Hands-on experience across at least three of the following areas: CDPs, DMPs, CRM, Marketing Automation, Omnichannel Personalization, AdTech, CMS and analytics.
Experience with enterprise platforms such as Adobe, Salesforce, Oracle, Microsoft, or similar ecosystems.
Experience with REST APIs, cloud architectures, data integration, security protocols, and structured/unstructured data management.
Experience designing customer data models, database solutions, and scalable data architectures.
Proficiency in SQL, ETL/ELT processes, API integrations, and tools such as Postman.
Proven ability to lead technical teams, improve project delivery, and mentor team members.
Excellent communication and stakeholder management skills, with experience presenting to both technical and executive audiences.
Ability to manage multiple priorities and deliver complex projects in fast-paced, global environments.
Experience leading large-scale, cross-functional projects involving multiple partners and workstreams.
Preferred Qualifications
Master's Degree in Computer science, Information Technology, Engineering, Business, or a related field, or equivalent experience.
Adobe Experience Platform (AEP) or Adobe RT-CDP certifications.
Experience with Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), or Adobe Audience Manager (AAM).
Experience with CDPs such as Tealium, Segment, Salesforce Data Cloud, or Treasure Data.
Knowledge of Python, Hadoop, Spark, or other data analytics technologies.
Experience with Azure, AWS, or Google Cloud Platform (GCP).
Background in consulting, professional services, or digital transformation engagements.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$142,300 - $195,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About CenterWell Primary Care
CenterWell Primary Care Careers
Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.
Explore Job Opportunities
CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.
Professional Growth and Development
At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.
Diversity and Inclusion
CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.
Benefits and Culture
Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.
Internship Programs
For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.
Hiring Process
The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.
Networking and Professional Opportunities
CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.
Join the Team
CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.
Stay Connected
Keep up to date with career tips, industry insights, and the latest news from CenterWell Primary Care. Subscribe to receive updates that can help you stay ahead in your career.
Explore Careers at CenterWell Primary Care
Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
