The RoleIndividual will perform lead engineer functions in the GSD NOC on U.S. Government owned networks. Work location is Denver, CO. The position will support the 1st shift (7 am - 3 pm M - F) and require an active Government security clearance or successful pre-screen evaluation to obtain a security clearance.
The Main Responsibilities- Technical Leadership and Staff Development
- Provide advanced technical guidance and complex Tier III support to NOC technicians.
- Train, develop, and coach NOC technicians, and assess their technical development.
- Identify technical training needs and coordinate content-specific training with vendors.
- Network Engineering and Optimization
- Optimize the network by grooming and restructuring traffic to support capacity growth.
- Evaluate network performance, recommend improvement strategies, and implement targeted stabilization changes.
- Conduct circuit audits.
- Perform customer testing and fault isolation for new service turn-ups.
- Technology Evaluation and Implementation
- Assess network technology enhancements through hardware and software regression testing, compliance reviews, and laboratory testing of specific applications.
- Analyze new project requirements and develop and implement the supporting processes and procedures.
- Customer and Program Collaboration
- Collaborate closely with customer program offices and management.
What We Look For in a CandidateQualifications & Requirements
- Experience with Layer II networks and services, Juniper certification preferred
- Experience managing 10G LAN/WAN, 40G, 100G, and alien-wavelength circuits.
- Extensive optical-network experience with various platforms.
- Extensive knowledge of red and orange platforms.
- Experience developing technical documentation and procedures.
- Experience assessing training needs, delivering hands-on technical training, and developing training materials.
- Prior experience in a Lead or Supervisory role in a NOC setting
- Flexibility to work off-shift and weekend schedules as required.
- Ability to explain technical issues to management and government personnel.
- Experience with government networks and customers, with professionalism to work effectively with management and customer representatives.
- Ability to prioritize and manage multiple issues simultaneously.
- Ability to work under pressure, collaborate closely with peers, and communicate effectively.
- Associate degree in engineering, electronics, software, networks, or a related technical or vocational field-or equivalent experience-plus eight or more years of applicable work experience.
- Current TS/SCI clearance or eligibility to obtain one.
CompensationThis information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
What to Expect NextRequisition #: 344076
