High School diploma or equivalent; technical training or certification in low voltage systems is a plus
3-5 years of experience in smart home, AV, or low-voltage security installation
Proficiency with Crestron
Experience with platforms like Control4, Lutron, Savant, Alarm.com, Ring, Nest, Hikvision
Solid understanding of low-voltage wiring, networking basics, and system configuration
Effective communication and leadership skills
Valid driver's license and clean driving record
Responsibilities
Lead installation teams on-site, ensuring clear communication and alignment with project timelines
Coordinate with project managers and system designers to execute flawless installations
Take ownership of technical execution, ensuring systems meet company standards
Verify work quality through documentation and functional testing
Maintain accurate records and service logs for successful project closeout
Identify and resolve technical issues proactively
Prepare for jobs by reviewing documentation and planning installation approaches
Benefits
Be part of something premium: Work with the nation's leader in smart home integration
Collaborative culture: A fun, supportive team that celebrates wins together
Growth opportunities: Gain exposure to the luxury design/build community and advance your career
Competitive perks: Base salary + bonuses, medical/dental/vision, 401(k), PTO, and more
Full Job Description
The Role The Lead Technician will take ownership of on-site installation, configuration, and servicing of innovative security and smart home systems.
This role is crucial in delivering dependable, beautiful, and user-friendly experiences to our residential and commercial clients. The ideal candidate leads by example, mentors junior technicians, and upholds our core values: collaborative, accountable, proactive, curious, passionate, and creative in every aspect of the job.
Responsibilities
Leads and guide installation teams on job sites, ensuring clear communication, shared understanding of tasks, and alignment with project timelines.
Coordinates closely with project managers, programmers, and system designers to translate design plans into flawless installations.
Takes ownership of the technical execution on-site: Ensuring all systems (security, access control, surveillance, automation, AV, etc.) are installed to company standards.
Verifies work quality through final walk-throughs, documentation, and functional testing.
Maintains accurate records, service logs, and client signoffs to support successful project closeout.
Identify and resolve technical or installation issues before they impact client experience or project progress.
Prepares for each job by reviewing project documentation, gathering required tools/materials, and planning the installation approach.
Ensures job sites are organized, clean, and safe always.
Stays current on new technologies, installation techniques, and product updates across the smart home and security landscape.
Shares insights with internal teams to help improve processes, tools, and systems.
Takes pride in delivering high-quality work and exceptional customer experiences-from technical craftsmanship to personal interaction.
Represents the brand with professionalism, care, and integrity on every job site.
Problem-solves on the fly-developing smart, efficient solutions when faced with installation challenges or space constraints.
Contributes ideas for improving system performance, layout, or aesthetic integration.
Adapts your approach based on client feedback or environmental conditions to maintain excellence in execution.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent; technical training or certification in low voltage systems is a plus
3-5 years of experience in smart home, AV, or low-voltage security installation
Proficiency with Crestron
Additional experience with one or more platforms (e.g., Control4, Lutron, Savant, Alarm.com, Ring, Nest, Crestron, Hikvision)
Solid understanding of low-voltage wiring, networking basics, power management, and system configuration
Experience reading schematics, floor plans, and system diagrams
Comfortable with ladders, power tools, and physically demanding work environments
Effective communication and leadership skills
Certifications (CEDIA, ESA, Control4, Lutron, or equivalent) a plus
Proficient in Microsoft Office
Valid driver's license and clean driving record
Occasional travel required
Physical Requirements
Prolonged periods of standing, stooping, or bending may be required
Ability to lift to and carry 60 pounds as needed
Ability to work in tight spaces and at ladder height
Ability to work in varying environmental conditions
Bravas Benefits
Be part of something premium: Work with the nation's leader in smart home integration.
Collaborative culture: A fun, supportive team that celebrates wins together.
Growth opportunities: Gain exposure to the luxury design/build community and grow your career in operations.
Competitive perks: Base salary + bonuses, medical/dental/vision, 401(k), PTO, and more.
