Position Overview:
The Lead Computer Operations Analyst leads enterprise-wide scheduling strategy, oversees coordination between systems and application teams, and supports continuous improvement of batch operations. This role ensures operational consistency and high availability.
Essential Responsibilities:The ideal candidate will be responsible for:
- (30 %) Scheduling Architecture & Strategy: Design enterprise-wide scheduling models and maintenance strategies.
- (20 %) Cross-Team Coordination & Governance: Lead collaboration efforts between application development, system programming, and operations.
- (15 %) SLA Management & Exception Handling: Ensure job stream execution meets defined SLAs and address recurring job delays or anomalies.
- (15 %) Operational Improvement Initiatives: Drive continuous improvement through standardization, automation, and documentation enhancements.
- (10 %) Change & Release Management Support: Participate in release planning and ensure jobs are updated accurately in coordination with application releases.
- (10 %) Leadership & Mentorship: Provide guidance and direction to scheduling analysts and operations staff.
Required Education & Experience (Knowledge, Skills, & Abilities):- High school diploma or equivalent
- 7 years of experience in mainframe scheduling and operational liaison roles.
- Proficiency in JCL and enterprise job scheduling tools.
- Experience leading major cutover or batch redesign projects.
Preferred Education & Experience (Knowledge, Skills, & Abilities):- Associates degree in IT, Computer Science, Information Systems or related field.
- 7 years of relevant experience
- Knowledge of parallel testing phased scheduling, and job control auditing.
Job Environment & Physical Requirements:- This position typically operates in a professional office environment or hybrid/ remote setup.
- Ability to remain in a stationary position (seated or standing) for extended periods of time while working on a computer.
- Ability to communicate effectively in person, over the phone, and via collaboration tools.
DisclaimerState Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
