Lead Analyst - SAP Support

Iberdrola$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field with 8+ years of experience.
  • Demonstrated project management and technical leadership experience.
  • Experience with desktop applications, client-server systems, and enterprise platforms.
  • Working knowledge of relational databases and structured query tools.
  • Familiarity with reporting tools, scripting languages, and enterprise system integrations.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and customer service abilities.

Responsibilities

  • Lead the development, integration, maintenance, and enhancement of application solutions.
  • Manage requirements gathering, business process analysis, and system design activities.
  • Coordinate daily production support, issue resolution, and monitoring activities.
  • Develop and recommend innovative technical solutions to complex business challenges.
  • Act as a liaison with business units to manage priorities and expectations.
  • Support project planning, resource coordination, and risk management.
  • Provide leadership and mentoring to application analysts and technical staff.

Benefits

  • Mentorship opportunities for professional growth.
  • Engagement with cross-functional teams for collaborative projects.
  • Chance to work on innovative, cost-effective technical solutions.
  • Leadership role with opportunities to supervise and guide team operations.
Full Job Description
Job Description:

Job Summary

The Lead Analyst - SAP Support is a senior-level IT role responsible for leading the analysis, design, implementation, integration, and ongoing support of enterprise SAP and business applications. Working with limited supervision, this position delivers high-quality technical solutions that align with business and regulatory requirements while providing strategic consultation to internal stakeholders.

This role also provides project leadership, oversees system enhancements, and mentors application team members to ensure reliable, scalable, and efficient application performance.

Key Responsibilities
  • Lead the development, integration, maintenance, and enhancement of application solutions within defined project timelines.
  • Manage requirements gathering, business process analysis, data modeling, system design, development, testing, and deployment activities.
  • Coordinate daily production support, issue resolution, monitoring, and exception reporting across IT teams and service providers.
  • Develop and recommend innovative, cost-effective technical solutions to complex business challenges.
  • Act as a primary liaison with business units to manage priorities, expectations, and issue resolution.
  • Support project planning, resource coordination, risk management, change control, and delivery execution.
  • Provide leadership, mentoring, and coaching to application analysts and technical staff.
  • Supervise team operations in the absence of management as needed.

Required Qualifications
  • Bachelors degree in Computer Science, Information Systems, or a related field with 8+ years of relevant experience (or equivalent combination of education and experience)
  • Demonstrated project management and technical leadership experience
  • Experience with desktop applications, client-server systems, and enterprise platforms
  • Working knowledge of relational databases and structured query tools
  • Familiarity with reporting tools, scripting or development languages, and enterprise system integrations
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent communication and customer service abilities
  • Ability to lead teams, manage conflict constructively, and collaborate effectively

Core Competencies
  • Growth and continuous improvement
  • Initiative and adaptability to change
  • Results-driven execution
  • Customer-focused mindset
  • Clear communication
  • Cross-functional collaboration
  • Leadership and team development


Working Place:

Orange, Connecticut, United States

Company :

2026 Feb 26th Cyber - Avangrid

About Iberdrola

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Employees at Iberdrola enjoy a comprehensive benefits package that supports their health, well-being, and financial security. The company's commitment to employee welfare is reflected in its competitive benefits offering, which complements its inclusive and supportive work environment.

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Iberdrola is committed to creating a workplace where diversity is celebrated and inclusion is the norm. The company's global team thrives on collaboration and respect, making it an ideal environment for professional networking and team building.

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