Location: Virtual Office in USA - Preferred location PHOENIX, ARIZONAPosition OverviewQnity Electronics Semiconductor Technologies has an opening for
Lead Account Manager in the
Advanced Cleans & Slurry Technologies (ACST) business. ACST develops cleaning solutions for semiconductor customers. The Lead Account Manager will be responsible for the growth of Qnity's market share at various customers across United States through managing the day-to-day sales responsibilities for these customers in the region. Working in the advanced Cleans and Slurry segment within the semiconductor industry, there will be a need to communicate with internal R&D and marketing functions and develop an understanding of the customer needs and roadmap. There will be a strong requirement to introduce new products as well as to validate value propositions. Understanding and coordinating the supply chain and logistics channels for the customers in the region is also key and where possible working with the supporting functions to deliver cost saving and value propositions for the customer base.
We are looking for a self-starter and passionate Account Manager with a first-hand sales experience who has the ability to think and plan strategically as well as to combine technical & commercial attitude and who can develop a business.
Key ResponsibilitiesAbility to lead, align, and motivate diverse stake holders; having the business acumen to define a global/local account strategy that considers intricacies and customer's needs of individual regions; manage defined plan's and team(s) to achieve objectives; Assertiveness to request the necessary interaction from the customer's organization to help meet the defined goals; Ability to work across multiple functions and potentially global internal/external organizations to achieve both local and global goals.
Skills:- Identification and meeting the needs of current and perspective customers by promoting and selling products to increase and defend market share.
- Providing consultative, interactive and integrated Sales and technical solutions to the customers.
- Creating, developing and maintaining strong and effective customer relationships.
- Elaborating strategic account plans by using extensive knowledge of customer's total needs and Qnity product offerings, sharing with key stakeholders, participating in regular account team meetings to measure progress towards set goals and promote long term value creation.
- Producing appropriate sales forecasts and sharing business and industry intelligence with Qnity counterparts (Marketing, R&D, Quality, Supply Chain, etc.) that may impact short & med-term demand.
- Achieving sales goals and objectives in assigned territory/customers as derived by business strategies and marketing plans to drive profitable growth.
- Working intensively with Salesforce.com
- A key component of the role will include a good awareness of competitive activities and a plan to effectively compete with the competition.
- Responsible to coordinate and lead regular communications and interactions with the customer. This will include coordination of engagement activities to grow market share, as well as commercial interactions. Other communications as necessary (business continuity concerns, logistics, etc.)
- Will be responsible to coordinate communication within the global account team if applicable.
- Develop long-term business relationships. Relationships will be developed and grown within all levels at customer.
- Effectively work with other functional groups within Qnity to drive satisfaction both within Qnity and at customer. Groups include Product Quality Engineer, Demand Planning, Manufacturing, Customer Service, Quality, etc.
Required Qualifications:- Technical degree or Business degree required, additional MBA preferred.
- Knowledge in semiconductor manufacture, semiconductor customer, and associated Wet Etch Cleans, post-CMP cleans, or Slurry processes and related consumables.
- 3+ years of relative semiconductor industry experience required
- Proficient in planning/writing business case on how to proceed with a defined strategy.
- Proven track record of growing market share with customers; existing Semiconductor customer and other related relationships a plus.
- Team building, and engagement management skills.
- Ability to travel to customer sites in US, up to 50% of the time, possible global travel 1 time per year.
Preferred Qualifications:- Professional proficiency in Business Mandarin and English
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